Customer Ratings & Reviews

I'm really loving this computer. It has the nice function of switching from laptop to tablet mode, which has been convenient for sure. I also appreciate the fact that there are two keypads for different types of computing. The audio is great, the system processes quickly, and I haven't had any bugginess or other issues. Overall, a great laptop for a pretty decent price.

Busy time, just after Christmas.. staff a bit short on the visit to the Best Buy in Roseville, MN on 12/29 (spent 1599.85). I was unable to find the AMP I needed... so I needed to go online & I did buy it from the Ridgedale, MN location on 12/31 ... but couldn't use my new credit card & so Ididn't get points for an ~ 800.00 purchase (used AMEX ).

Great laptop for new students. Does all the basic needs plus a little gaming.

Just have had this a few weeks ....Does everything I need it to do. Battery life is excellent.

I am very pleased with this laptop. It is fast and the graphics are great.

Great laptop! Lightweight, super fast!!!! I always buy HP because their products last so long!

Great screen. HD! Love the light up keys. Feels substantial with the metal case

I originally bought a used HP envy with an AMD Ryzen 5 processor but the screen was cracked so I exchanged it for a new one but they only had the Intel 5 models in stock. I preferred the Ryzen processor but am satisfied with the i5 maybe try to keep all models in stock, especially when you have the Ryzen model displayed but not in stock, otherwise great product.

This laptop was one I wasn’t originally looking for. I had my eye set on another one. But it wasn’t in stock. Best Buy staff helped me find a new one that fit my needs and was also on sale. It wasn’t in stock but the could order it and it would arrive at my house the next day. Easy. Seamless. Set up was quick. A wonderful daily use laptop for school, work, and extra hobby type enjoyment.

best laptop for the price bar none! Super fast startup. Screen is a little blurry

This laptop is really fast And it have a fingerprint scanner to identify the user

AWESOME!!! Highly recommend...Great features! Loving my new touch screen :)

This laptop is a really nice laptop i loce it alor thx

So far, so good. I was trying to write my masters thesis on an older laptop. It was so bad, I procrastinated and got behind. I bought the Envy on Black Friday and it’s been a lifesaver. The keypad is quiet and needs little pressure to type. Sturdy construction yet sleek. Touchscreen has come in handy. Boots up fast. I might buy a pen next. I’m disappointed that Microsoft suite didn’t come with but no biggie.

This computer has HUGE problems with the audio, mic, and speaker. During Zoom meetings, the computer freezes, while the audio and mic go out, followed by an incredibly loud buzzing noise that only stops when the computer is shut down. We spent countless hours working with both HP technicians and trying fixes that other users recommended, only to have the problem continue (sporadically, which made it even more anxiety-producing, as we were never quite sure when it would happen) with more meetings disrupted. (Please read the other 1 star reviews!) We spent over 2 frustrating months dealing with this, including approximately 7 hours on hold trying to actually talk with live people at Best Buy. Finally, we were given store credit for the return of the computer. To conclude, this seemed like a very good, solid computer apart from this huge defect with Zoom. We were sorry to have had to get rid of it and look for another. If you never plan on using it for Zoom calls, you will likely be happy with this computer.

Major upgrade from our last system which was 10ys old. Runs good with good battery life

What a excellent unit. Does everything I need it to do and does it fast...absolutley love it!!

good quality, easy to use. also fast. love this computer

Love the design. I just dripped it on the floor . Omg

Easy set up,great performance.Love the backlit keyboard touch screen and stylish looks.