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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,379 reviews
  • Rated 5 out of 5 stars

    BEST BEST BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP does everything and plays lots of games with the RYZEN 5

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    So far she loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster computer for my daughter, hopefully it lasts 5 years

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, picture is crystal clear, fast and has excellent speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS 1. Great size if you like a big screen. 2. Great sound. 3.Love the Black Matte Color. 4.love how you can play with the brightness of the screen right on the keyboard and have touch ID. 5. Its above an i5 CONS 1. Camera sucks for a modern computer. 2.the backlit keyboard its good until nighttime because the light spills iver and it hurts your eyes. 3.for some reason if you put the computer to sleep and not shut it off completely it freezes. 4.you are going to have to download the wifi drivers to make the computer stay on wifi and not disconnect every 5 seconds and even at that it does it once in a while. 5. Battery life could be better especially if you are going to use it for school/business. FYI. I dont wanna say its a great beginner computer because its over $600. A beginner computer should be atleast 300 or less but at $730 this computer should be working with no problem. It is a ryzen and not an intel that in its self is a bug difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for us older folks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the HP ENVY for Christmas. It is exactly what I was looking forward to. The keyboard is a little different from my old desk top, but I'm getting used to it. I'm late 70's and had Geek Squad copy my favorites from old one onto this new one. They did a good job. Overall I am happy with this purchase. Easy to use, keys light up, what more could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    wife's computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great .touch screen is handy. love the lighted keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek And light weight , Great camera! Love the touch screen capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of use and various angles allowable by the design.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop from HP. Terrific screen resolution, easy to use, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, great value, light weight easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Liking my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new HP Envy 360 computer. It is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and lightweight and love that it has a 10 keypad as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school and work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new laptop. Battery life could be a little better. It's great if you don't use it for anything big but I use my laptop for Zoom and Microsoft teams meeting for work and school and constantly need to charge it in the middle of the day despite being told the battery would be able to handle the constant use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, easy to setup and use. Touchscreen feature is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Great for work and gaming! Many features to love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP products for some time and have no problems. This machine was easy to set up, I did not need to use Best Buy’s technical support. The touch screen is taking some getting used to but overall I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this computer for gaming!!! He says it’s a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it’s fun to use, it’s fast and great for everyday use and or work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop good ~ Promised Refund Unacceptble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new little laptop! Though I am unhappy I have not received the prorated refund for Geek Squad Coverage/WebRoot. I Had to buy the new version of Geek Squad coverage and was told I would receive a prorated refund, since I had recently auto renewed them both. I would appreciate contact regarding this AND the refunds to my cc. please and thank you

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    You should Purchase this ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have this labtop it is the Best!!! Very fast and awesome !

    I would recommend this to a friend