Customer Ratings & Reviews

It has been an excellent laptop. Durable and fast.

I bought this laptop because I haven’t had one in years. It runs very fast, but it heats up really easily, though not a problem for me. Very responsive and would recommend to anyone in need of a new laptop. Battery life is also decent as well and the privacy switch is very useful. Touch ID is very responsive and quick!

This computer was too big for me. Although I did like the price, this laptop was not what I actually wanted. Before buying this computer I had a MacBook Air, I decided to return it because it was too much for me.

I did only 4 stars because the CAPS LOCK button keeps wigging out doing the opposite making it hard while working from home when I have to sign in and out of programs to do my job. Also have had some issues with the sound not working off and on. Other than that nice picture, easy to use.

bought this computer for my wife as a birthday present. A little more then a year later the laptop hasnt given any issues and now is also used by my daughter for school online.

Love our new computer. So much faster and nice features.

Great laptop for everyday use. Touch screen is awesome.

This is BY FAR the WORST laptop I have ever owned. I purchased it and used it for less than a week before it started failing on me. It was making horrific noises (SUPER loud continuous beeping noises), it kept telling me my audio was failing, everything was freezing and crashing. No matter what I did, how many times I restarted my computer, it wasn’t usable. I thought maybe it was a faulty laptop and exchanged it for a brand new one. Well within an HOUR of using my new one, same thing. Audio failing, programs crashing, computer totally freezing, NOTHING working. The only thing I had installed was Google Drive, so it was clearly the computer. Since I tried this laptop not once, but TWICE, and both times it ended horribly, I can without a doubt say this is a TERRIBLE LAPTOP. DO. NOT. BUY.

Great features, fast and very efficient, Love it.

I bought this laptop to replace my old HP laptop & I absolutely love it! It’s sleek, great on battery & easy to use. Using it solely for school and taking notes on it has been a breeze. Had to purchase the pen separately, but it’s worth it!

I love the fact that it can be a tablet as well at a laptop! Also love that it includes a number pad so I didn’t need to mess with an addition piece to carry around!! It’s nice and thin and I like the fingerprint recognition for a password

As a beginner, I thought I would just stick with the big computer with the tower. I thought I would learn this 1st then get a laptop. It was very nice for the 2 days I had it. Even thought I purchased it on 9/15, it was on back order. It took a minute to get it and I kind of got out of wanting it.

We purchased this to replace a broken iPad and absolutely love this laptop. The wife can use it as a tablet (like the iPad) but we also have a docking station that we have two monitors connected to.

Since this is my first HP laptop, I am still discovering what I can do, and how to accomplish all of the tasks. This purchase was timely, as my other one had just died, and this one was on sale for the holidays. That played a big part in my selection; however I love your Geek Squad service, too! Have a good day! Marlys

Good laptop for a grad student, screen sufficiently big enough & comparably less bulky & sleep. I used to AMD processors for many years and happy with the speed & response. 2 in 1 laptop/tabloid is a bonus. You easily buy a Bluetooth ink pen from e-commerce sites & it’s compatible with Win-10.

Overall this is a great computer. I like the computer login with your print ID. The only thing that i find challenging is the fact that there is a numeric keypad on the keyboard. It took awhile to get used to typing.

Awesome buy, the HO rep did a fantastic job in convincing my wife and I that this was a great buy. Once we left and thought about all of the features and what we were getting for the money it was extra hard to say no. So we walking immediately back to the salesperson and purchased the computer.

Love the computer, The lighted key board my wife loves

Bought it for my son, so far works excellent. He really enjoys and is pretty easy to use Maybe the only 2 things is the screen is great but quite a bit of glare if light is behind you and the outside body is very nice but needs to be cleaned of prints often. So will buy an additional screen cover and an outside cover as well.

Opened it up, turned it on, and it was ready to go. Beautiful, sleek, light. We bought this for a friend, and he's enjoying it a lot. It goes from tablet to laptop like a pro. No issues at all. HP wins out in this category compared to Lenovo Yoga.