Customer Ratings & Reviews

Its only been a week but I'm really enjoying this 2-in-1. Great laptop! Only downfall id say is the battery life. My child uses it for Google class meets and the battery drops 25% every hour. 4 hour battery life... not cool. I think I'll be contacting geek squad.

I love my new laptop. It’s smaller, lighter weight and easy to use. It has many new features since the last laptop I owned. It was very easy to follow on screen instructions for easy set up. Easily located both of my printers with no problem. Very pleased wit my new laptop.

The touch-screen is a great feature. Very helpful.

Super sleek design, super fast, love the graphics!

I was a bit skeptical about buying a computer with a solid state hard drive but, I am a believer. It has worked without a problem. I was a bit doubtful wither a storage drive with less than one terrabite of storage would be enough but that doubt has evaporated. I would recommend this system to anyone.

Got this for school and love it! I love the fact that when im reading it can turn into a tablet and then when i need to type i can flip it back. I was worried about it breaking from flipping back and forth, but so far its been fine and no sign of wear.

I enjoy my new computer. I still have to get used to it though. I use a couple different languages and the secondary language disappears now and then from the task bar. I Still have to figure that one out. My outlook account does not accept my password and I know it is correct.

Love the laptop. Able to access Google quickly. Speed is like my cell. Easy to use. The resolution is beautiful. Only one thing I wished it had was key lights. Keys are a bit dark. However an awesome choice for the price.

This laptop is easy to use. However, I lost the use of the keyboard last week and had to take it in for an adjustment. My lack of computer knowledge may be the reason I have difficulty using my printer with the laptop. I need to talk to Geek Squad again!

What the heck HP. Why do you screw up drivers so easily? My webcam suddenly stopped working and I had to spend hours to get it updated correctly no thanks to you HP. The PC overall is still pretty great. Though I don't plan to buy PCs from HP ever again.

I like it very much. Sleek and clean looking. Still getting set up and learning how to use all features. Transferring information and setting up files has been easier then expected I am very pleased with my purchase, esp.with the black Friday deal.

I have had more trouble with this device since I bought it--the microphone and camera keep working on and off constantly. I am very frustrated with its performance. Sometimes the speed is too slow as well.

When my old computer needed service, it takes 2 months, I was in a quandary as to what to replace it with. Fortunately it was black Friday and with the help of comparing various laptops in Best Buys website I was able to find the one I wanted and am very satisfied with it.

I really liked this computer. Its thin and sleek and the screen quality is very impressive. I really liked the design of the keys and back, its not just your typical run of the mill gray laptop. For the size is pretty light, so I'd recommend a case for sure. Its been great for school!

very nice laptop only reason I deducted a star is because there are times when the touchscreen function kind of makes the cursor stay in one spot but i just touch the screen and it goes back to normal.

This laptop is very glitchy. Sometimes the fingerprint reader works, sometimes it doesn't, and I have to restart the computer to get it to function again. Sometimes the mousepad doesn't work properly. I often times have trouble connecting to the internet, when no other computers or devices in my home are having that problem. I should have returned it before the 15 day window closed. That was my mistake, so now I'm stuck with it. I am typing this review on my lenovo chromebook, because once again my HP Envy laptop is not connecting to the internet. I do not recommend this laptop.

My review of the purchase is in my opinion it is a nice computer, a bit larger than I wanted to purchase, but over all it is nice. Love the touch screen and how you can make tent status with it.

This Laptop is a decent starter laptop. Depends on preference & what you are using it for, I’d recommend going straight to MacBook for a great overall performance. If your a specs guy/gal go for the specs you want so that you know 100% that your getting what you want. Do plenty of research, don’t be scared to spend a couple hundred dollars more to get what you actually want & need so you won’t have to double back / upgrade no time soon. Overall was great to me I’ve edited many of videos, which got me to where I’m at & ready to upgrade. It’s 2 in 1 so you can use it as a tablet. I found myself doing so maybe 5 times, I mainly used for editing & streaming.

Got this on sale for $599 which was a great deal. Probably worth the regular price as well. A lot of features, a fast chip and an SSD drive. I will say that the camera is absolutely terrible. I mean really bad. But you can buy a wide screen HD camera for very little.

This was my first time buying a personal computer and I should of asked questions about what is on it meaning outlook, excel ETC...now I need to purchase separately. The computer however is fantastic and the Best Buy salesperson was very helpful and made the purchase easy