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Customer Ratings & Reviews

Your price for this item is $722.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,380 reviews
  • Rated 5 out of 5 stars

    I Love this Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use although I haven't used the "tablet" function but have used the touchscreen option - doesn't require much of a touch. It processes very fast. Great laptop for a great price! Bought it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I paid for. Performing to my expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop that offered me the functions I wanted and needed. My new Envy 360 answers to all expectations. Light in weight and fast in performance. I am pleased with this selection and the help I received in obtaining my desires. Looking forward to years of performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice wide camrea with no microphone issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and has no stutters. The fingerprint scanner has been a little buggy but it works most times. The screen has wide viewing angles and good color accuracy. The speakers are amazing. They get loud and have bass and accurate audio Overall this system works well and does as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't my first choice but I have to say I'm very happy with this purchase It does everything I needed and has room to expand the internal memory and a larger SSD. The number keypad is a plus too. I plan on purchasing a hub for it so I can add more monitors and more USB ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has preformed well. Biggest complaint UBS ports. There are only 2 and the one on the left side is hard to use due to design problem. The port has a cover that opens downward. This makes it difficult to attach the drive while sitting on a desk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter. It is light, cool, firm and lasts most of the day. It is for college and will be up to the job. The only downside is that it doesn't seem to accept pen/stylus input but does accept fingers. Haven't tried a passive stylus with those rubber tips to see if those will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for household use (not gaming). It is fast, easy to use, and has a great screen. The keyboard and mouse are "just right." I have worked on other computers where they are either too sensitive or you need to really hit them hard to work. I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall okay laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up really fast. biggest thing is the Battery does not last very long. Keys are not backlit or if it does, have not figured out how to activate. just used to higher end laptops. Next time will go back to all the bells and whistles. I like having a CD drive in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for homeschoolers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for our grand daughter to use for her online homeschooling. She is very pleased with it and seems to enjoy doing her homework on it. From my experience, HP computers are very reliable and easy to use, so I am very pleased with what we purchased for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know little about lap tops so the selection was a bit of a guessing game but I am happy with my choice. A bit more battery time would be nice but maybe my experience is typical. Still, I am happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop at an affordable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my expectations. For start it's very thin. Battery drain is a little higher than our old HP, but that's comparing apples to oranges as the old one had an extended pack. So far it's tackled everything I've thrown at it except gaming, which it wasn't purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning about my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my computer this evening and I am just learning how to use it. So far, everything is working well. Just need some adjustments on my part, like going from a mouse to a finger & not laying my hands on the keyboard, which causes strange things to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick, responsive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this as a second laptop for about a month, but so far I have no complaints. It's lightweight and fairly ergonomic, perfect for Zoom meetings. Sharp display and decent sound. Good all around laptop. Now if Microsoft Edge would just stop trying to take over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my HP products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure how to rate it because I haven’t figured a lot out. It has windows 10 which is quite different than I had. I loved my last HP and know that once I figure it out, I will love this one too. Thanks to my salesmen at Best Buy That talked me through some of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1 Touch Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am happy with my new computer. I having been slowly transitioning from my old computer to this new one. There are many differencing in using Window 7 to Window 10 and it has been a lot to absorb. But, all-in-all, I think I will be happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, solid laptop. I've been purchasing HP laptops for many years. This laptop is quiet and fast, has a clear screen, has a 10-key pad, and boots quickly with the solid state drive. I wish it had an extra USB port, but I have learned to live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter who is beginning her college years. She is very familiar with it and it is extremely user friendly. I'm glad I got geek squad with it and also got insurance because she's a teenager and she can go to any best buy if she has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS hard drive finally crashed so needed a quick replacement with similar capabilities but didn’t want to go too high. The HP fit the bill and was easy to work with for a not real tech savvy guy. Could have used 3 USB ports instead of two but that was a minor point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for regular home computer action.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fast delivery to my home then GEEK SQUAD helped set up and transfer the "old computer" on to the new! I do hope the GEEKS can go back to the old system for their cover on the yearly base for COMPUTER ONLY, instead of full home stuff that we already have coverage on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for distance learning. She absolutely loves it. I told her I'd buy her an Apple in a few years (since that's what the rest of the family uses). She told me she liked this computer better. She said she be happy with another one just like this.

    I would recommend this to a friend