Customer Ratings & Reviews

Got this for school and love it! I love the fact that when im reading it can turn into a tablet and then when i need to type i can flip it back. I was worried about it breaking from flipping back and forth, but so far its been fine and no sign of wear.

This was my first time buying a personal computer and I should of asked questions about what is on it meaning outlook, excel ETC...now I need to purchase separately. The computer however is fantastic and the Best Buy salesperson was very helpful and made the purchase easy

We purchased this computer for our grand daughter to use for her online homeschooling. She is very pleased with it and seems to enjoy doing her homework on it. From my experience, HP computers are very reliable and easy to use, so I am very pleased with what we purchased for her to use.

This is a great computer for household use (not gaming). It is fast, easy to use, and has a great screen. The keyboard and mouse are "just right." I have worked on other computers where they are either too sensitive or you need to really hit them hard to work. I couldn't be happier.

We purchased this to replace a broken iPad and absolutely love this laptop. The wife can use it as a tablet (like the iPad) but we also have a docking station that we have two monitors connected to.

Got this on sale for $599 which was a great deal. Probably worth the regular price as well. A lot of features, a fast chip and an SSD drive. I will say that the camera is absolutely terrible. I mean really bad. But you can buy a wide screen HD camera for very little.

Computer has preformed well. Biggest complaint UBS ports. There are only 2 and the one on the left side is hard to use due to design problem. The port has a cover that opens downward. This makes it difficult to attach the drive while sitting on a desk

This laptop exceeded my expectations. For start it's very thin. Battery drain is a little higher than our old HP, but that's comparing apples to oranges as the old one had an extended pack. So far it's tackled everything I've thrown at it except gaming, which it wasn't purchased for.

I know little about lap tops so the selection was a bit of a guessing game but I am happy with my choice. A bit more battery time would be nice but maybe my experience is typical. Still, I am happy with my choice.

This Laptop is a decent starter laptop. Depends on preference & what you are using it for, I’d recommend going straight to MacBook for a great overall performance. If your a specs guy/gal go for the specs you want so that you know 100% that your getting what you want. Do plenty of research, don’t be scared to spend a couple hundred dollars more to get what you actually want & need so you won’t have to double back / upgrade no time soon. Overall was great to me I’ve edited many of videos, which got me to where I’m at & ready to upgrade. It’s 2 in 1 so you can use it as a tablet. I found myself doing so maybe 5 times, I mainly used for editing & streaming.

I wasn’t sure how to rate it because I haven’t figured a lot out. It has windows 10 which is quite different than I had. I loved my last HP and know that once I figure it out, I will love this one too. Thanks to my salesmen at Best Buy That talked me through some of my questions.

Rudygar did a great job of telling of the features and function of this laptop that we purchased for our granddaughter who graduated from high school and headed to college. The Geek squad set it up for her quickly and efficiently. Grace has been very happy with her new laptop at Troy University.

I’ve only had this computer for a month. Haven’t had time to fully explore its options, would like tutorials to be part of the purchase & 1 year warranty should be enclosed in the purchase price. They are so expensive that it should be covered without having to pay for it.

It was so easy to set this laptop up and get going with the everything. The only negative thing that I've noticed that was mentioned by others is the battery life. I can wear it down in an evening if not plugged in. But really this is not a problem because I can easily plug it in when needed.

I've only used this as a second laptop for about a month, but so far I have no complaints. It's lightweight and fairly ergonomic, perfect for Zoom meetings. Sharp display and decent sound. Good all around laptop. Now if Microsoft Edge would just stop trying to take over!

The HP Envy has exceeded all my expectations, even more now that I have had the opportunity to get familiar with it. With the fact that I am going back to school it nearly perfect. The sales staff was helpful without being pushy. I would definitely do it all over again but maybe not real soon.

I upgraded to this computer because my previous computer was Windows 7 and it was no longer being supported. The Best Buy team helped me make an informed decision. My new HP Envy is easy to operate and meets all of my needs. It was definitely the right computer for the right price.

The first one I purchased, I used it as a tablet and the web cam stopped working. I got another one and it has been working great, but I haven't used it as a tablet. I'm nervous, but overall great laptop.

I needed to replace an existing computer. The salesclerk was so helpful in helping me narrow down my search. My questions were answered along with him finding out what my needs are. The final decision was made on my preference between two computers. I walked away with a computer that I love.

I just got my computer this evening and I am just learning how to use it. So far, everything is working well. Just need some adjustments on my part, like going from a mouse to a finger & not laying my hands on the keyboard, which causes strange things to happen!