Customer Ratings & Reviews

Had fast delivery to my home then GEEK SQUAD helped set up and transfer the "old computer" on to the new! I do hope the GEEKS can go back to the old system for their cover on the yearly base for COMPUTER ONLY, instead of full home stuff that we already have coverage on!

Got this for my daughter for distance learning. She absolutely loves it. I told her I'd buy her an Apple in a few years (since that's what the rest of the family uses). She told me she liked this computer better. She said she be happy with another one just like this.

The first one I purchased, I used it as a tablet and the web cam stopped working. I got another one and it has been working great, but I haven't used it as a tablet. I'm nervous, but overall great laptop.

I needed to replace an existing computer. The salesclerk was so helpful in helping me narrow down my search. My questions were answered along with him finding out what my needs are. The final decision was made on my preference between two computers. I walked away with a computer that I love.

I love everything about my laptop. It does all my basic needs of emails and netflix and then tickles my hobbyist artist little heart. I wish there was a switch for turning off the keyboard when its in tablet mode but other then that its perfect.

Great laptop for my daughter who is beginning her college years. She is very familiar with it and it is extremely user friendly. I'm glad I got geek squad with it and also got insurance because she's a teenager and she can go to any best buy if she has issues.

I’m still working on getting it set-up exactly the way I want, but so far I’ve been able to so with no professional help. Since I’m retired, and not using the laptop for work, I’ve been able to take time for the setup. Extremely satisfied with the ease of use so far.

Laptop is amazing; best laptop I've purchsed!!!!! Is a must have if you are seeking a laptop that has a big screen, magnificent high definition screen, double functions (convert into a laptop or tablet), and many, many more amazing features. I recommend it to all!!!!

Nice, solid laptop. I've been purchasing HP laptops for many years. This laptop is quiet and fast, has a clear screen, has a 10-key pad, and boots quickly with the solid state drive. I wish it had an extra USB port, but I have learned to live without it.

I bought this laptop for my daughter to use at college. So far she has only used it at home, but she really likes it. It's light, easy to use and tablet mode is going to be very useful when she gets to school.

this is great for school work and basic web surfing and the alike. I do not particularly like the TouchPad. When I right click 90% of time I accidentally left click before I can select my option. Definitely would recommend using an actual mouse.

This is a work laptop. It’s nice but has some glitches that bother me. Will jump to a different screen suddenly. May be operator error, but I haven’t figured out how it happens yet. I personally would purchase for myself but it works for an office laptop.

Love this laptop! Works amazing, no complaints at all. Use this for personal and business work and performs quickly and no lag. Bough a Chromebook and took it back for this device as it syncs perfectly with my Samsung Note 10+ and other devices too. Highly recommended device!

I resisted buying a new laptop because I dislike having to relearn how to use one when I am comfortable with the old one. However, it was time for a new one. The setup and use of my new HP ENVY is easy and the assistance I got from my salesperson and Tech support were all excellent.

There is so much to do with this little computer! Great 2 in 1 that pairs up nicely with the Bamboo Pen. There is a ton to do if you know how to use it. Honestly it can do more than what I need it for but love to have the options. Still need to take the time to learn and see what all I can do with this. Only down side I have been experiencing is it having a hard time knowing when its in tablet mode and when its in computer mode. The finger print scanner sometimes shorts out so you have to use your alternate password. Also has a few glitches every now and again. These arent nearly as bad as what I was dealing with but I will have them looked at seeing how this laptop is only a month old. Its and ok computer for the basic type of person.

After a over a year of use, I’d say the laptop is very reliable and has held up well. The battery life isn’t stellar and surprisingly worse than an Apple product. The audio and visual experience is top notch and I can’t complain.

I bought the HP Envy for my online kiddo because I have a 5 year old Envy that is still going strong. The associates at Best Buy were helpful and arranged the item to be sent to the store so that she could be surprised! Incredibly happy with the purchase so far!

I absolutely love my new HP Envy x360! I haven't yet used it in tablet mode, but in computer mode it's fast and the keys are nice, large, and responsive so great for typing. Plus, the nightfall black color and the streamlining make for a really stylish computer.

Doesn't come with too much bloatware. Haven't had any issues with converting between modes, the keyboard isn't bad all things considered. Shame the mouse pad doesn't have discrete left and right clicks though. Thin and light.

the whole process of buying a new lap top has been super! Right from the help choosing the one best for my needs, transferring all my old files, and doing it quickly and professionally. there is so many new things I'm finding and enjoying.