Customer Ratings & Reviews

I am extremely pleased with the quality of this laptop. I use it to stream my premium channels as well as for business. The sharpness of the picture and graphics are excellent.

First experience with a SSD in a PC and it makes a huge difference in startup and load times. Aluminum case is nice and seems to be scratch resistant. Speakers are very quiet

Love my new laptop with the perk of Alexa built in and all the other convenient and smart apps built in. Keyboard lighting up when in muted lighting is wonderful as well.

Decent computer bought as an open box but it’s big and to me it seemed a little bulky. However futures and computer have worked good so far

I had issues with my computer over heating and had to take it into get serviced within the first year of having it.

I purchased this to use my Cricut Air Explore II machine. This is exactly what I wanted--something light and easy to transport that will is compatible with my machine. It's easy to navigate.

I bought this laptop for my sister and she uses the laptop to do her homework and uses it to play online as well. This laptop works very well for personal and work use.

Exactly what I was looking for. Will be using it for personal and business. Seems as though its a solid laptop so far as I've only been having it for a couple of weeks.

I like having the larger screen and the number pad on the side. still working on the settings as screen turns off fast but great picture and very fast startup and downloads

This is my first laptop so I looked around to make sure I got the right one. I live all it does and being able to go from laptop to tablet I loved, it didn't take long to figure it out.

Noice. Noice. Noice. Very Noice! Works like a champ!

My other laptop crashed, and I decided to go with an HP for the new replacement laptop. I have had a good experience with HP’s, and hope that continues with this one.

Had it for a few weeks, I got it for school. I was in class early this morning and a loud noise started to happen and it wasn’t the fan. I had to leave the class and restart it and even when I shut it down it was still making that noise. Finally after cutting it back on it stopped making that noise. Very concerned about it. If it happens again I’m going to return it, hopefully it doesn’t because it’s really nice and fun to use. I haven’t read any other reviews about this happening.

I've had my laptop for a couple of months now and it has been an absolutely good experience. There has been no problems and it has been the best laptop I've gotten.

This computer was bought as a Christmas gift for our daughter. She will be a college freshman next year and needed a good computer. So far, this machine is doing everything she needs it to.

I bought this computer for my daughter for school and she really loves it. Easy to manage and navigate through. Camera works great. Perfect for a high school or college student

So this laptop is and was absolutely amazing - until it wasn't . For some reason ( and this seems to be a recurring issue with these laptops ) the hinge between the display and the back of the front assembly of the laptop snapped and destroyed my laptop and my screen . I have zero idea what could've caused this . I am VERY careful with my laptop and have almost never used it in tablet mode . I opened it just like I normally would , heard a loud snap , and all of a sudden , I can't move the top half of my laptop , but it also won't stand up on its own , and the display is spiderwebbed . I'm going to have to pay $500+ to get the entire top assembly of this laptop replaced after less than a year of having it , which is honestly extremely disappointing as I usually keep laptops for a good 8 years before I need to get a new one , and like I said , I am SUPER careful with my laptops . This is not a fault of BestBuy - definitely a manufacturing issue , but because I had no protection , I was screwed , of course . Just be wary that this can happen before buying it . My current setup is now the bottom half of my laptop plugged into an external monitor and an Ethernet cable and let me tell you , it's not fun .

love the fact that that it folds to a iPad !!!! The screen is large enough for a old guy like me to see.The quality is good I'm still finding things to use . So for the money a good bu

This tablet folds and stands on itself to use as a tablet. From starting up quickly to good graphics for virtual classrooms, this is a great computer for high school students.

I bought this laptop for my daughter who is soon to enter high school and she absolutely loves it. She’s able to do all her homework, art work and occasional gaming so far it’s a home run.