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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,380 reviews
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, the only issue I have is the rubber strip on the bottom fell off and I had to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I use it more like a PC with a separate monitor and keyboard. I wish it was a little faster, but it is great for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly for I. Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my computer,got it for are new business. Been working great,got the Geek Squad with my purchase. They are awesome to big,big,big, HELP to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for a bit of time and still running great. Fast boot up, reliable fingerprint scanner and gets frequent updates from HP still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little machine. Has really made working from home convenient. Great sound and features for someone who doesn't want to break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my Grandson to use for school. He's loving having his own Computer and the benefit of the programs on it. We are not dissappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop! Thin, light and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this laptop for about a month and am very happy with it. Large enough screen yet compact. Touch screen, lighted keyboard, makes this a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the finger reader , make it convenient to me unlike my old one. the screen is good, could be better like 4k . but over all it nice and the price is excellent $515.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful value! HP rules!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoughtfully designed and lightning quick laptop. Boots up in seconds. Nice keyboard as well. So much nicer than the 5 yr old laptop it is replacing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could have used some initial help on set up and how to use windows 10 while at the store since laptop and windows 10 totally new to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been superb in fitting the needs for my office work as well as my son's virtual classroom. No issues and the battery holds up well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item to purchase. It is high quality for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it started making a knocking noise and froze up, couldn’t turn it off. closed the cover and continued to make the knocking noise for a half hour. Eventually it stopped. turned it back on. Three days later made same knocking noise for about 30 seconds and stopped. Service worked on it check it over and it seems it’s OK. Seemed like fan or something rotating hitting something. Was loud enough people on my car heard it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 15.6" Laptop for the Price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the Price!! Its not easy to find a laptop with the side key numbers. This is a solid machine. Like it enough I bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy and complete with lots of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the perfect size with many features to keep it fun. Phone can be linked. Zoom is easy. Picture quality is so very dazzling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop - good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use and worth the price. I had an Apple MacBook Pro and just kept having issues with it. Love this HP a lot more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool touch screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this laptop for awhile and it works great no issues whatsoever love that it folds in half backwards and turns into a tablet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what I need it to - internet, apps, email - but compared to my last laptop (different brand) I just find that the quality isn’t all there. I can’t tell why, but sometimes it will just freeze for a few seconds and often when I open it, the display screen has been turned. These are no big deal things, but for a brand new laptop, I would not expect them. Also, the laptop edges are pretty pointy so it has caused the bottom of my backpack to wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for a student who had a 14 yr old birthday. He loves it and says he is going to make a lot of money song. Let’s hope for the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pain to set up with all of the authorization that Microsoft requests now. I miss the days of just hitting the button and your computer turns on.

    I would recommend this to a friend