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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 4,379 reviews
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Middle of the road computer with bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife thinks the computer is fair and the touch screen feature is fine, but she has had problems with the voice feature. We worked with Geek Squad and they couldn't fix it and said we would have to drop it off at the store to get fixed. My wife isn't able to do that because she needs it for work. I guess we are stuck with a lemon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and appealing look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very knowledgeable. Directed me to the perfect fit for my needs. Great laptop, sleek and good looking. Only dislike, shoe battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for everyday processes and so far it’s working well. It boots up quickly and runs my few programs with easex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality laptop. Easy and small enough to carry when needed. Love the tablet mode when I am needing to walk around with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item to purchase. It is high quality for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. The features are amazing. And I love that I can turn it into a tablet if need be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fine. Lots of headaches getting information transfered from old computer to this one. Finally did get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second of more to come

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my second hp envy and I love these laptops so fancy and good for drawing/zoom classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and so far I love it!!! Still learning of course but I also have Geek Squad at my side when needed for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for everyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for data entry with number keyboard next to alpha keyboard. Excellent response times to entries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some audio issues that were fixed by HP support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a great build, it looks high end and is quick to use. I’m currently using this laptop for programming. I had some audio issues, after using it for 1-2 hours the audio would go away and the laptop would start making loud noises from the bottom. The issue was fixed after I deleted and redownloaded the graphics card!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this laptop for 1 year and have no issues with it. I love it. I bought it for my school and never regret that I bought it. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, its not too big, small enough to be be convienient and I love the touch screen. Holds a charge for a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking laptop with powerful AMD processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop for casual gaming and if you’re using it for school like I am, beautiful screen and fast loading times with quality metal build and thin design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for college and it works perfect. So dependable and has a lot of great features. Even folds into a tablet so that’s a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For homeschooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my son for his at home schooling. So far no issues and he is usually pretty hard on his things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop for work and I love it. It’s quick, compatible and compact. I would recommend this computer to anyone that is looking for a solid machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spoiled myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new computer. I was the bet investment I could have made. Easy to use compact enough to move anywhere. Love love love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer can handle advanced med classes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice. My son is using it for medical school and couldn't be happier with it. Its anodized case is rugged and it offers many extras.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it needs to, nothing more..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good, when it works. From unboxing, I couldn’t wait to use the multiple features and be able to use the laptop as a tablet and be able to take notes for school work. But, most times it does not automatically flip the screen. Other times the screen would be stuck one way and the only fix I have for that is to completely restart or even reset the computer. Luckily I always keep a back up.

    No, I would not recommend this to a friend