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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,380 reviews
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my highschooler for remote learning and he is loving it! his only complaint is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use, speakers are very good screen is good while not being overbearing, can't recommend this laptop enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop so much! Great quality! Thin easy to store! Definitely worth every penny! Great for schoo or gaming!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has created an awesome computer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of the HP-Envy. It has everything I was looking for in a laptop and has many great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Just find myself tapping wrong keys accidentally because its much smaller thain my previous laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Lightweight and pretty easy to use. Was happy to find it on sale. The employees at Best Buy were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features at a good price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer with a USB-C Thunderport to run a second external monitor and this had the features I needed at a great price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a preferred windows user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the value. I enjoy that it has the additional number keys on the keyboard on the right. The graphics are very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good consistent laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kid and it has worked very well. The flip pad has been very useful for her drawing as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For a laptop it good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer not sure I like how windows 10 show email and things like that, It won't let me do my banking online

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Probably the 1st product I would not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer in June 2020. At first I loved it. Thinking it looked so good and it had decent specs at a good price. I was actually really happy about the purchase. I haven’t used the laptop much since I had it and when I did it was mostly for zoom use, emails or web based programs like Quickbase. Suddenly it stoped turning on and when I tried to charge it thinking that the battery might be dead the laptop simply just gets Hot. It got so hot at one point that I though it could catch fire. In case you’re wondering it hadn’t been charging unsupervised and it only charged for a short time when I noticed it getting hot. I usually always get the geek squad protection plan but did not get it this time. I regret it so much now. If you buy this laptop I hope that something like this never happens to you or to anyone that you buy it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! I got it for college & I honestly am so happy with my purchase! HP for the win! Will continue to buy HP laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good. Nicely designed. Was able to do all my work. Happy with my purchase. Would recommend for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new Computer...HP ENVY x360. It's lighter than my previous computer and much faster processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a few bugs here and there when you switch to tablet mode but nothing serious enough to worry about. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OneDrive for school, so it’s perfect for bringing to class and taking notes. If you’re taking organic chemistry the notes are easier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop last year when 5 year old laptop broke. Haven’t had any problems out of it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my son and it fulfilled all its expectation. My son loves it and he can't stay off of it. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up easy to use needed windows update so brought this instead transfer from old to new easy still need to explore more options of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer on sale and have never been happier with a purchase. Still learning all the basics but runs amazing. Have had no issues.

    I would recommend this to a friend