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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,379 reviews
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for the price. I wanted a full size keyboard and screen. Love the lighted keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me , a laptop should last. The proof will be in its longevity. Too early to tell you that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great every day laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power for day to day activities. Wish it was configured to dual boot windows and a good operating system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked out to be a pretty good work laptop over the last 6 weeks. Decent processor, fair storage and RAM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The HP Envyx360 is performing well for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy is compact and easy to take with me. I appreciate the quickness of response to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop meet my expectations technical help was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a good piece of hardware. Technical support at my house was excellent. Best Buy did a good job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY ENVY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, boots up fast and I can navigate through everything quickly... great for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect laptop for what I needed. Fast, clear, colorful display screen. The keyboard does not feel cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for what I needed it to do, which is mainly just web surfing and a little excel. Seems fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing and perfect use for college!!Got this with a student deal!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Internal Microphone Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son’s online school and it has been horrible since the first zoom meeting. There’s an internal microphone software issue that it starts making a a loud buzzing noise and the only way to fix is by manually pressing power button to shut off. HP does not acknowledge issue. There’s forums with a lot of people that this is happening to. I read it happens to them on Microsoft Teams too. People said that the only way to avoid issues is to get an external microphone until HP acknowledges issue and pushes a software update for this. If you’re planning on using this for zoom/teams keep looking this is not the one!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for your everyday needs. Needs a bit more power if you want to edit video or play bigger games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work purposes and actually use it for personal use as well. Very light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for every day use email Microsoft office and surfing the web. A but lag on some games but for normal use it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase Highly recommend and service was awesome Thanks Seth in Alexandria La Best Buy He was a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought this a although we are still learning to use it, we've set up different profiles and getting used to the OneDrive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The fan is a little bit loud and the battery could be better. Otherwise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for usage. Fast and fluid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s performing nicely. Bought it for kids schooling due home usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Delivery and Services and very efficient staff to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    notebook type computor was new to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    taking some getting use to but I like more every time I use it the back lighted keys is one of my favorite features

    I would recommend this to a friend