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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,380 reviews
  • Rated 5 out of 5 stars

    Good computer for usage. Fast and fluid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s performing nicely. Bought it for kids schooling due home usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great every day laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power for day to day activities. Wish it was configured to dual boot windows and a good operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP laptop. Very good for the price. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    notebook type computor was new to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    taking some getting use to but I like more every time I use it the back lighted keys is one of my favorite features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for every day use email Microsoft office and surfing the web. A but lag on some games but for normal use it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek machine. It was very easy to setup. I like the solid state drive. It makes startup much quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. The sales person was patient, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what I needed and after I talk to the salesman and he explained things it's what I got thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best screen ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its honestly the best laptop ive ever had! Worth the money way better than apple and samsung my honest opinion!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing I could have done getting this laptop with the backlit keys for me being in low lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought this a although we are still learning to use it, we've set up different profiles and getting used to the OneDrive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer in laptop mode or tablet mode really help when my kid wants to draw or watch a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall- finger print scanner is nice, sound quality and volume is great, and battery time is decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase Highly recommend and service was awesome Thanks Seth in Alexandria La Best Buy He was a great help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-ENVY X 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing I needed except for the lack of a DVD drive which had to be purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with this laptop. it does everything i need it to do and is a good size and weight for taking it with me.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Read Reviews before Purchasing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is okay but it runs HOT! To the point where you can not hold it on your lap. I've had it since January and the fan is always on and it seems to never cool down. I am taking it to be serviced this week! I spent over $850 I expected better than what I got!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daughter's schooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for my daughter since her school does distance learning now. The fingerprint feature is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product needed it for kids school. My kids school computer froze all the time so we purchased this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little laptop. It was an easy set up. I like having the ten key on the side. Works great for me.

    I would recommend this to a friend