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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,379 reviews
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of storage and you can maneuver through the different programs with ease. So glad I made this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like it and dreaming to use it this year in high school, reason I bought it for him he will be in high school this year .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my laptop except the board did not light up at night. That made it difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I was amazed at how easy it is to hook up and retrieve all my documents from my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. The sales person was patient, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. My granddaughter is starting college Fall 2020. This should be perfect for her courses.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three months in and already two calls to HP tech support. One for a disappearing microphone and another for random loud static/white noise that will only stop by manually shutting down the machine. Not impressed so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Read Reviews before Purchasing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is okay but it runs HOT! To the point where you can not hold it on your lap. I've had it since January and the fan is always on and it seems to never cool down. I am taking it to be serviced this week! I spent over $850 I expected better than what I got!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer love the that it is a perfect size. It is very efficient in speed and it is lightweight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but fragile and expensive to fix. Bought for my daughter's high school graduation. The second week of college, her bag fell off a bench with the computer inside. The corner was bent up a bit and the screen cracked. The touch screen alone cost $300 and was on back order for months. HP customer service was abysmal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several issues with the audio system not working properly. My speakers would start buzzing and then my computer would lock up. Additionally, the computer seemed to get way hotter than any previous laptop that I have had. Fingerprint scanner was nice, but only worked half of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for normal student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints you get what you pay. Nice for someone looking for a laptop that you need just to do normal things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business and personal use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps, nice sleek design. Works great, easy to store, light weight. Love the versatility of the tablet mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen. Boots and runs fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Boots and runs fast. Probably over-kill but it is great on the internet and my basic games run flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for anybody who needs a work computer! I have not found a single thing wrong with it so far!

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Camera issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera kept going out and I had to restart the computer a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been given great tech support when needed. The store associates are very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and convenient user interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for primarily using it for daily college work and for casual gaming. So far it has worked wonders!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good. The only draw-back is that the key board is too dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter who was headed off to college. She loves it! It has everything she needs.

    I would recommend this to a friend