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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,380 reviews
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Great computer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer!!!! Light weight, long battery life, fast. Never have any problems. Loved it so much I bought one for my wife and son.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Best Laptop I have owned.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thin and light laptop I have used. It is is fast, has excellent battery life, and has a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. The computer has been performing great. We purchased it for my son to use it for his high school work.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Very nice 2 in 1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice 2 in 1 laptop. It is light weight. I like the touch screen feature. It has Alexa built in which is really helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great specs, nice display, and good performance.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints other than price, I waited for a sale on this laptop, which made it a great value. However, other than that the laptop is great. Most importantly the display is nice because the specs can be good, but the display is usually lacking on laptops. Touchscreen, backlit keyboard, and color are also nice on this laptop. Overall it's a beautiful laptop with great performance for daily/work tasks. Obviously, if you are looking for a gaming laptop or for graphics/video work look into a more expensive system.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect. Keys have featherlight touch. Fast. Touchscreen adds another dimension of control making for easy operation. Love the 2 in one feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, all metal build and plays games like World of warcraft, rimworld etc with 4 hours of battery while doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale and great value for the money. Occasionally freezes up when streaming but not a major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Reasonably good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP to replace a much older HP with one that one would have the added features of being 2-in-1 and a touch screen as well as having a better battery life. The new features are useful, but the battery life does not yet seem to be better. Overall it is reliable and worth the money--especially since I benefitted from Best Buy's price match. And this particular machine appears to no longer be available locally at Best Buy and (really?) to have disappeared completely on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price. Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen that is also touch screen. Have the side number panel on the keyboard. Fast response for downloads. Very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop for the price. Perfect for our college student. Love the touch screen, the battery life and the light weight

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Decent Laptop for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need anything fancy-- Just a decent computer with good storage, and capability to perform well during the many zoom calls in my future this year! So far, this computer has met the mark. ( One hitch--I did have to bring it back to fix the microphone which wasn't working at first) I doubt I'll use the 'convertible' screen feature. Love the back-lit keyboard feature. I am disappointed that there is only one USB port. Sound is good, camera works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for higher tier PC laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is more than adequate for most school/work/leisure work on this laptop. I've been a Mac user for sometime now. I'm pleased at the tighter integration with HP hardware and support on this system and Windows 10. The fingerprint reader is a nice addition. The AMD chipset is speedy enough for most apps, even some light photo editing and video work. Plenty of ports for all connections. SSD drive is quick; access to apps is fast. The display on this system is crisp, easy to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Black sheep author

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast and has excellent color quality. Keyboard has the best finger touch of any I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Value, It has everything I need,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very user friendly. It has all I need , it's fast, first lap top with touch screen I ever had. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love love love this laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have enjoyed this laptop since day one and see no reason to upgrade yet. The computer features touchscreen, and the ability to bend the computer screen backwards which allows for easy one-on-one presentations and offers a tablet mode as well. Every once in a while my built-in mouse will stop working, I was thinking it was stuck in tablet mode, but I now think it may be an issue with Chrome, but I close Chrome or restart the computer and it’s back to working perfectly. The size of the screen and the weight are ideal!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    LOve my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has never failed me in all my computer And laptop purchases. speed and storage just want i needed. Bonus touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    HP Envoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for college. Its light and easy to set up and much faster than her older laptop. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this for the touchscreen, and it came in handy! Absolutely love this laptop, quick, light, and good functions

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty fast and has lots of neat features. The touch screen is SO convenient. Looking forward to getting a lot done on here.

    I would recommend this to a friend