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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,380 reviews
  • Rated 5 out of 5 stars

    Awesome Computer for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine for the money. Features outweigh the cost...great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping in Best Buy that Store is very nice.i like every thing in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I’ve ever owned so far so good does everything I need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laptop It is very easy to use. Would recommend it for college use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new processor and that it makes this laptop fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for college students. Easy setup process. Battery life could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop wouldn’t have picked another!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far I really like my new laptop. I am still learning all the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for surfing the Internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it is just the right size and takes care if any needs I might need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been able to do everything I need for college and it's been super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with SSD. Son loves this computer. Great for virtual learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy to set up and use. Nice number pad and not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer for my grandson entering college. He is very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this laptop, it was great, especially for the price. All the specs met my expectations and it was very easy to use. However, after a week it suddenly stopped working as it could not find the CPU so I ended up returning it. If it had continued to work normally, it would have a higher rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter as a gift as she weNot to college. Great tool for all her needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up from the moment package was opened. A gift to a high school grad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my daughter that is a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a compact laptop, not heavy at all, with the capacity needed for school. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Buy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like my purchase. The employees are friendly and a huge help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use right out of the box. Good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great and the computer is overall smooth and quick

    I would recommend this to a friend