Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,380 reviews
  • Rated 5 out of 5 stars

    nice device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity and awesome visual, it entices your mind

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This was a no-go for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting a good deal on a decent laptop. I had an HP envy before so I thought I was safe.... I’ve never hated a computer so much. The performance out of the box was weak. It was sluggish, the mouse didn’t glide across the screen- it was very erratic and choppy. I don’t ask much from a computer, but the person who sold it to me told me it would hold up to some light gaming and video editing. This thing couldn’t even run Microsoft Word without giving me trouble. The characters had a delay showing up on the screen. 25% of the time, they didn’t show up at all. The keyboard felt awkward while typing. The breaking point is when it was acting like I was holding the shift button down for everything. I took it back after 2 weeks of owning it. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but was disappointed with the camera and speaker sound. My use for this laptop was for Zoom and the performance was not what I expected to be. The Geek Squad tried to resolve it with me but didn’t work out. I returned it by to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pantalla tactil facil de usar

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computador espectacular,liviano,facil de manipular,de transportar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built with a metal case, nice screen graphics. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need. Hope to use it fir the next 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLaptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good so far and has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy it is to yse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new laptop and thus one fit exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop is everything a laptop should be.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is on a and easy to do anything you want to do on a Computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the best pc I have own.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Screen quality good. Speakers are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for number crunching! Display is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big wow, this laptop is so awsome, easy to use and so amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoking deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels like it costs twice as much. Very nice laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is a great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Quality. Love this Laptop. HP is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp nice .great for classes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the family. Great for school and children love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Fast & Lite & Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought this laptop it turned out to be a perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use it and I feel very comfortable while I work on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is great I ordered 3 more for my Xmas gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is used for bookkeeping and for student work. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this laptop. Love the flexi-bend feature!!

    I would recommend this to a friend