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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,380 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first computer of my own and I like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Best laptop I’ve ever had. Love that it flips around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for the price. Build quality is topnotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great service Great location Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. It's elegant. Just what you need and no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had any problems getting use to the computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy with purchasr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks and feels great. But that’s the best features. On several occasions it refused to turn on without the charge cable attached, even with a full charge. The keyboard constantly missed letters as I typed, and it became uncomfortably hot when charging on more than one occasion. I ultimately returned it, but have yet to receive any response from Best Buy after it was delivered 4 days ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & very nice computer i love it bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Great experience purchasing. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome! It is sleek, fast, proficient and vibrant!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird noises of fan or microphone buzzing loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this back because could not have online team meetings with loud buzzing noises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good right out of the box . Thanks for the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great cutomer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product for my office and I have no complaints from my staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable salesperson who gave the time to make a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice budget notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen, lovely keyboard, speedy wireless adapter, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear screen. A lot faster than what I had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish I would have gotten a larger screen now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs with a flair. Versatile, powerful and love the portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The laptop is user friendly. I love the operating is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand-new Open-box buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup. Easy to use. Great for daily activities.

    I would recommend this to a friend