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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,379 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! It was easy to set up and easy to get around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly light weight Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a user friendly device. Nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it says it easy to use and great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this HP Envy. It is perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an excellent purchase. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for the price. Build quality is topnotch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem that should not happen with a new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet access to videos EXTREMELY slow (e.g., YouTube loading), taking literally 60 - 120 seconds to load a video that took 1 second on an older computer that used the same Internet connection. Spent hours with Geek Squad online support. None of the "chats" were able to fix the problem. Next, took machine back to store where purchased. They offered to swap the machine out for another, or make their own effort at fixing the problem. The found a problem in the original HP software that was on the machine. They reset/reloaded a working version of the HP software, which made the problem go away. All of this took a considerable amount of time and resulted in loss of proprietary software loaded after purchase. Very aggravating! Should not happen on a new machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happen with purchase of my new HP Envoy 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits me like a glove. I like how thin it is. First hp laptop I've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop. It felt strong and durable and performed as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand-new Open-box buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup. Easy to use. Great for daily activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for college students. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and ready to go. It’s very fast on start up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . It’s easy to use and I used it to do my work for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good right out of the box . Thanks for the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment it’s most definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the laptop for my son he loves it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi purpose as tablet or laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, cost effective, multi use as tablet or laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Audio/Microphone issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop on June 30, 2020. Everything was working perfectly. The return policy expired but I thought that it was a solid computer so I didn't worry. School started on August 10,2020. This is almost a month later. We meet on Collaborate and Zoom. Midway through the class, my audio and microphone completely went out. I restarted the computer. Unblocked popups. Updated the computer. It happened 4 more times within the next hour and a half. The only way to solve it was to restart my computer each and every time. I have been dealing with this issue for the past 3 months. I thought that it was just my computer but I see that everyone else is having the same issue. I contacted HP via social media and they asked me to do an audio test. I complied. It passed. However, that isn't the issue. HP has some serious work to do. 2 weeks ago, my computer shut down and did not restart. I contacted HP and have been going back and forth with them about that. This on top of the audio/microphone business, I want a refund. They missed the mark terribly. If you plan to video chat (LIKE HALF THE WORLD RIGHT NOW) DO NOT BUY THIS COMPUTER!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Happy with the quality for the money spent.

    I would recommend this to a friend