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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I wanted in a laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer! It has backup lighted keyboard, the number key on side, touch screen, instant start up and is very user friendly. LOVE, LOVE, LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for me to work from home, my kids to do school work and gaming. Recommend for anyone who doesn’t want to spend a lot on a laptop but gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Envy Amd Ryzen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular unit was a no go for me unfortunately. It had all the specs i was looking for in a laptop, however it was running Amd & ryzen chipset. This has major issue with using zoom and sound quality. Because of this factor i had to pass on this item. It has great sound quality for a laptop and really nice graphics/screen though. Just needed it for zoom meetings and HP has not resolved this issue with that combination yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needed a laptop that would provide me with the tools I needed. I love the backlit keyboard and that it has the option to also convert to a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Took some getting used to to use web based apps but got it figured out. This wasn’t the laptops issue, just Microsoft. The PC is fast and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Good product from HP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product form HP for the youngest for they school and college projects and assignments. Light weight with good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s touchscreen but I don’t like the number pad on it. I like to place my hands on the center, but other than that it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast with a beautiful screen and a long lasting battery. I love it and you can't beat the price for what you are getting with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Mouse pad is a little hard to get used to but the touch screen is nice. I am using it mainly for spreadsheets and writing. It's a great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Pat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the backlight on the keyboard. Some reviews stated that the computer was noisy and produced heat. That was not the case with my machine

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good for general use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is quick. It has a very good screen and great sound. I don’t play games or stream movies. The camera is good for Skype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD Ryzen 5 HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better performance than a similarly equipped 11th gen. Core i5. Great out-of-box-experience. Just wish they'd cool it with the stickers all over the deck!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is lightweight, durable, and a great value for the money. The touch screen functionality is great as well. Great system for home our school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on low level gaming and any productivity software. Decent sound and nice graphics. Battery drains a little fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can instantly make it a tablet. The picture quality is great and it is super fast. I would compare it to other laptops in the $1,000+ range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer for my Daughter.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter going back to school. This has been a really great purchase. She can do most all of her work online and now with COVID-19 running rampant she does a lot of classroom work through zoom. I bought this computer for my daughter going back to school. This has been a really great purchase. She can do most all of her work online and now with COVID-19 running rapid she does a lot of classroom work through zoom. If you want a computer that’s not overly expensive but gets the job done I would recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. The touch screen is responsive. The screen seems to lack some contrast. Quick processing. I would buy this again at the 599 sale I found it for.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Portability Squared

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it save me from bringing my heavier laptop, but also I can use my hands for something other than typing. Dragging and dropping has become a breeze because of this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! It converts to a tablet with ease. It was also very easy to setup and use right out of the box. The backlit keyboard is also a great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for being productive!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the better laptops I've ever owned, it's quick, get's the job done. The touchscreen makes it a lot easier for me when I'm in a rush to get things done.

    I would recommend this to a friend