Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,380 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    good personal laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good value for someone looking for home use. Slim and light weight. It is fast enough for most of your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Works great, no complaints. I run two monitors on it and everything works smooth and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch, Touch Touch

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. Best feature would be the touchscreen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery lasting is the only issue.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a most have for drawing, also photo, sound or video editing, (using a stylus pen). The only downside I have is the battery. My wife leave hers on after using it during the day and never shut it down for days and the battery still have enough charge. Mine only lasted a day with basic use (no heavy programs) and even for less time than her.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for mom. She loves it. Speedy start up. Touchscreen is a bonus feature for her easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at the price we paid. Probably not available under 600 anymore. Been great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Christmas gift for work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how versatile this computer is. The touch screen is so convient and the color display is bright and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Light, convenient and fast. And the Owasso Best Buy store was great to work with!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Overheats after couple hours

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop in August for my daughter who was heading to first year of college. She is doing virtual classes, but having the computer basically shut down during her third class is a problem. There is no excuse for this. It is obvious that HP knows of this problem if you google about it, their recommendations are insulting as well. They tell you to shut down apps or other software, to go to a cooler room, really? Her room is freezing already. She has it sitting on a wooden desk with nothing around it to block fans, she even raised it up to try to help, no luck. We will be returning this and getting something she can rely on for school.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Efficient laptop to carry from work to office.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to set this laptop up to use at home or the office. I love the touchscreen, it makes things a lot easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job and school saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop was on life support and I had to pull the plug literally. It would not take another charge after 10years. I was nervous about purchasing this laptop but it has been nothing but easy to use and set up. I was able to keep my job without interference and complete my assignments I fell behind on due to the laptop situation. I highly recommend. I purchased the geek squad through best buy and I purchased the 3Y Care coverage that HP offered me for less than $60.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP laptop previously and liked it and this new one did not disappoint. Very fast downloads. Touch screen is mice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. I have never had one before and works great. Makes moving around the screen a bree.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Everything is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop, it is fast and light for on the go. I wouldn’t be happier with any other laptop! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    nice laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop fortweenager, fast enough for his games (right now) super clear display. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, incredible value at sale price. The only thing that would make it better would be a larger SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of Laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my big Sis when she became an Independent Life Insurance Agent and she can't stop raving about the load of features and here satisfaction with this H/P Laptop. She needed a larger screen, long battery, lightweight, Alexa enabled, and desire touchscreen plus lighted keyboard . Now my turn after using here as a test trial guinea pig/lab rat . Thanks for Big Sis trying things first .

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i needed easy to use and light weight. Works great for work and was compatible with there software

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So happy with this HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my HP computer, the 2 in 1 feature is great for work then entertainment. Great speed ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Checks the boxes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC checks off all the boxes in the form, function and price departments. The 2-in-1 feature is an added bonus. The only reason I did not give 5 stars is that the keyboard is not centered so I have to shift my natural typing "stance" a little to the left. This is offset by the built in 10 key pad, which is very handy and not available on many PCs.

    I would recommend this to a friend