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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,380 reviews
  • Rated 4 out of 5 stars

    Checks the boxes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC checks off all the boxes in the form, function and price departments. The 2-in-1 feature is an added bonus. The only reason I did not give 5 stars is that the keyboard is not centered so I have to shift my natural typing "stance" a little to the left. This is offset by the built in 10 key pad, which is very handy and not available on many PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Very happy with the purchase. It is light weight and the back lit is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, love the touch screen, just overall has a good feel. Have been using for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! Works from home and used it everyday. Love the touch screen, and how easy it is to use it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone who is going to college and needs a good laptop that is not over priced.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Sound

    Rated 1 out of 5 stars

    HP Envy x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Envy x360 laptop. Within a few days it wouldn't recognize the WiFi adapter when it was turned on. After restarting it a few times it would finally recognize the adapter. A few days ago the speakers were no longer recognized, restarted a few times and they were recognized again. The next day the microphone was no longer recognized, restarted several times and the microphone was back but the speakers were gone again. Basically, turning on the laptop is an adventure. I never know whether I will have internet connectivity, sound, or a microphone. Can't wait to see what stops working next. Waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Rocks!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Love the numbers on the keyboard and that the keyboard lights up. Very fast! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 3 out of 5 stars

    enough like my previous computer that I didn't hav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than I'm used to. good camera and sound. like touch screen

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my freshman in high school! Had a few snags with microphone, but overall very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for online learing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my wife, she uses this laptop for online classes instead of classes on campus. The laptop is a bit big and heavy, but overall performance and use is great. I got it on sale to use at home, otherwise i would be getting something smaller if the classes are on campus. The only problem i have with this laptop is the touchpad, sometime when i used it to move the arrow pointer, it would just disappear for a few seconds or it would not move at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I love this new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am still learning new tools and functions, but overall it is really good. It was fairly easy for me to set up, and it's fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer. Got it on sale. Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop. My prior pc used an AMD processor and ran quite well. I did research prior to purchase and Ryzen 5 processor well rated. Keyboard well designed. Nice features for the price. Good buy. Have used for 1 month and runs well. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for everything I intended for it, even some moderate gaming which I was pretty surprised with what games it could handle.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s touch screen but I’ve added a wireless mouse. Easier for me and reacts faster to the mouse than to the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer its quick and its fast as my i7 it was a great purchase if I have to say so myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for its price range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top may not be able to compare to the high end models. But for student use and most games it's very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop for my needs. Fast and reliable and handles my tasks effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great and sturdy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school, love the extra space it come with to store documents and it’s fast. Just what I needed! So happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for the wife an I shopped a long time an compared I like the fact that touch screen an it flips to watch movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very adequately serves the purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need something that performs well and is relatively easy to use. This very adequately serves the purpose.

    I would recommend this to a friend