Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,380 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features. Touch screen and Alexa are surprising great features. Sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really loving this computer. It has the nice function of switching from laptop to tablet mode, which has been convenient for sure. I also appreciate the fact that there are two keypads for different types of computing. The audio is great, the system processes quickly, and I haven't had any bugginess or other issues. Overall, a great laptop for a pretty decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great cost value laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice HP laptop Envy, touch screen help a lot, AMD processor, good basic unit at the right cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good computer. Although I was very disappointed when it arrived and I could not get it to go to our emails. I was told I could help when I bought it. After trying to call several numbers I was given, I could get no help. I almost sent it back. When I buy a new product and am told I can get help if needed, I am not pleased when it doesn’t happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast boot up. A bit heavier than anticipated. Love the backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great projuct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a really nice laptop i loce it alor thx

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Better screen, touch- screen, nice finish.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts up fast and has a fast response, and the screen and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use, fast, no issue. Love that its touch screen and 360 adjustable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy card use ?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Busy time, just after Christmas.. staff a bit short on the visit to the Best Buy in Roseville, MN on 12/29 (spent 1599.85). I was unable to find the AMP I needed... so I needed to go online & I did buy it from the Ridgedale, MN location on 12/31 ... but couldn't use my new credit card & so Ididn't get points for an ~ 800.00 purchase (used AMEX ).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD rules!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast.....AMD over Intel! Speak now but AMD is an amazing gaming processor yet surprising to say it also is an amazing processor for data crunching and marketing. The laptop feels robust and well put together. The screen is vibrant. The best yet, the entire layout is sleek. You know a good product when it is in your hands and for half the price of the leading competition.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is fast and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love the computer!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything you could ask for in a computer. Very fast uploads, etc. Excellent navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    New tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and easy workable platform helps me to do necessary computer tasks easily

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale and I love it.It is great for beginners and advanced users.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for documents viewing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point it is such a good buy for basic features that comes with a touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Nice light weight lap top

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Light weight and thin. Nice screen size. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for new students. Does all the basic needs plus a little gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responds quickly. I like being able to turn off the camera. Touch screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sharp graphics & exceptional sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light for portability. First one I have owned with backlit keyboard (great feature).

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Overall. Easy to use and fast. However the battery drains fast

    I would recommend this to a friend