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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,380 reviews
  • Rated 5 out of 5 stars

    Perfect for casual user like me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was astonished how fast this little jewel is. Booted up and running programs instantly. I got this to replace my 2 year old laptop that was almost unusable to me because after it took nearly 10 minutes to boot up you still couldn’t do much for 30 minutes until the hard drive usage dropped down from 100% usage. But this one makes using my laptop fun again. It’s got all I need and more. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very portable and very fast. Client is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great laptop for high school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter in high school. Ease of use, long battery life and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited about my laptop and I got a good deal at best buy store definitely 5 ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great performance! 4000 amd series!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer! 4000 Amd ryzen series. Great materials, super for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch -laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both a touch screen and a laptop. Light, easy and good for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very flexible for my job and school work. Very pleased with the design.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I love this computer it work so good fast and great products

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Does everything you need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great midrange laptop. good value for performance, SSD is very fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    wife's computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great .touch screen is handy. love the lighted keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, pretty much all aluminum. Very versatile being a 2 in 1. However it's a little cumbersome at 15.6 to use as a tablet. Beautiful looking machine though, well organized keyboard. One negative is the excessive light bleed around the backlit keys, unless you're looking straight down at it.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone, Overheating

    Rated 1 out of 5 stars

    Horrible for Students

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in November 2019 for my daughter. She has been using it the last 5 months now and is having several problems with it. It keeps freezing on her, she is constantly rebooting and now the camera no longer works. I bought the 1 year Geek Squad protection and they have not been able to help me due to the COVID-19 and now she's stuck with a laptop that doesn't work. And she is still trying to do distant learning...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    It’s great for school on line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty easy to use and fast I recommend for online use

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Nice Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice computer the only problem is the finger reader works when it wants to

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, picture is crystal clear, fast and has excellent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, slick and perfect for me! It's easy to set-up and to use on the daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the touch screen. Big improvement over my old dinosaur computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BEST BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP does everything and plays lots of games with the RYZEN 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for us older folks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the HP ENVY for Christmas. It is exactly what I was looking forward to. The keyboard is a little different from my old desk top, but I'm getting used to it. I'm late 70's and had Geek Squad copy my favorites from old one onto this new one. They did a good job. Overall I am happy with this purchase. Easy to use, keys light up, what more could you want?

    I would recommend this to a friend