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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,380 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great operating system. Super quick. No lagging. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a High Quality Laptop For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was astonished by how well this laptop is put together, its build quality for the price gotten is remarkable. The Camera was good enough and the microphone workes pretty well. The screen is bright (not enough for some people though, BB sells it at 250 nits), processors are good, and there is enough RAM. Overall a great package!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product at an incredible price! So happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is not an Apple fan. He’s been wanting a laptop. After doing quite a bit of research. I decided on this one. Easy to set up resolution is great. He and my son play games on it and they say graphics are awesome. I personally haven’t used it as I’m an Apple fan.. they each would like their own, so i will be getting for as a Christmas gift for one of them.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine for college students. Fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great lab top. Lots of memory and nice display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and love the touch screen. Fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! With a great price! 100/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great graphics. Love the 360 and touchscreen feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working 3 jobs from home. My PC suddenly crashed so I needed to purchase a replacement that my IT guy could make ready within 1-2 days max. This model was the only PC I could pick up curbside within 48 hours. Turned over to IT guy to transfer Quickbooks & other critical software from crashed PC. Took him ** 3 DAYS ** to perform required updates to brand new HP PC before he could even begin addressing transfer of Quickbooks & other software to new PC. I would love to have had more choices but was forced to purchase this model because it was the only one available for curbside pickup in short time frame. Would not buy again. PS: if you’re looking all over the place for the “power on” button: it is NOT on the left hand edge of the keyboard as shown on YouTube. It’s a barely visible key on the top row of keyboard. Good luck. So far I’m not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the unit up myself so it works the way I want it. I have a problem with the fact that HP already loaded McCaffery antivirus on it which is incompatible with with the service I already had paid for on all my units. I was able to use my Best Buy reward zone credits toward the purchase of the laptop. So I had $125 off .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop, reasonably priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, price is reasonable. Excellent for students.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Back-lit keys are one of the best features!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Laptop Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back lit keyboard & Touch Screen features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    like the way it starts up fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like this computer for the way it starts up price was reasonble

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and very fast computer. Very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and like the options to "flip" and starts quickly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great price. Excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Nice size. Not too heavy. Love the lit keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim, love the color on the outside, and best of all easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Light and fast start

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good touchscreen, quick start, light to carry. Good price

    I would recommend this to a friend