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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,380 reviews
  • Rated 4 out of 5 stars

    Good for daily task.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fast enough for daily task. However after some time of use, the track pad gets less reactive and the click control is at times not responsive. Unfortunately its out of the warranty period. Still working though. Got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY 360 2-in-1 15.6"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this laptop because it was the same as my other laptop (just with the number pad on the keyboard) because my other lap top is getting the screen repaired and it would not be available for 4-6 weeks. It was easy to set up and everything in the cloud transferred over with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer so far lot faster than my old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a five star because of the good reviews that I have read. We have not used this item yet because it was bought for a graduation gift which graduation is still a month away but I'm sure with the great reviews I have read about this item I'm sure this item will be great. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Productivity but not a Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely adequate for normal daily use. Runs warm when playing simple games, like Sims 4, but doesn't struggle to do so. Black shows all the finger prints so a silver option with the same specs would have been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Students must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast speed. Gets work down with ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serviceable Work Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that could handle numerous open tabs and videos playing so that I can run my news site. This does the job. One minor issue I have is that the backlit keyboard only stays on for a short time. If you're in a dark room, you have to hit a key (that you can't see) first to wake it up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is perfect! It is very fast and beautiful. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one runs great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week of owning this laptop, I started having all sorts of issues. I asked for a replacement and I haven't had any issues with the second one! I like this laptop and it's features a lot and am glad it worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my wife as a gift. She loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop! It is a trifle heavy. I have a little trouble lifting from my side table next to my recliner with one hand. My hands aren't quite as strong as they used to be. It's nice and sturdy. It fell off the table once onto the carpeted floor but it has worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop so far no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply needed a good laptop to support my personal business and my contracting work. This laptop has been great so far. Very fast processor, great graphics and I love having the ability to use this as a tablet as well. Great computer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its extremely fast compared to my old laptop easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school on 8/10/2020. I picked it up a week later. I used it on Monday for zoom. It worked okay. Tuesday the issues started. People on zoom telling I can’t hear you. I checked the microphone and audio. On Wednesday the back of computer was a bit loud . Slow to process and more issues with Zoom. ( microphone and audio) Thursday the audio still had issues . Started freezing . On Friday, the computer froze during a zoom call. Computer Attempting to shut down . I had to force a hard shut down so the loud screeching from back would stop. I returned it on that Friday . Very disappointed that I spent almost $800 on it . I would avoid this laptop as this seems to be common problem upon reading the reviews.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large screen and backlit keys. The picture is crisp. I haven't tested the battery life to its extent, but was told 8 hours battery life. Cosmetically, I don't care for the body - it's cold and metal feeling, and masculine. I probably will hold up well. I would have liked a bit more style in the appearance of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for school and fast and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best option with num keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for the price. The numeric keypad is very helpful if you are on the road and specially if you work in accounting. There is another model with silver keys, but for better visibility with black keyboard is the best option, more when the keys are illuminated white. Decent power and full size ports.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I really love it. Touch screen works awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent! But with a minor glitch...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Notebook is ideal for complex software like Graphisoft ArchiCAD & Autodesk Revit etc. The multiple thread core slashes rendering times! A note of caution to the wise: make sure that you create a restore point BEFORE you attempt to load ANYTHING! I had an issue with the driver of a wireless mouse, I added. This caused a conflict with the existing drivers for the touchpad & touchscreen etc. This glitch causes the mouse cursor to skip about the screen and not settle on files/documents you want to select, and it manifests predominantly in any open windows you are using (like Widows Explorer or Word etc) - although it does not manifest in any of the apps which come with the Notebook (like Netflix). With a restore point in place, you can back-track if you experience these issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It’s a great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer with awesome touch screen capabilities!

    I would recommend this to a friend