Customer Ratings & Reviews

Very pleased with my purchase of HP Computer.I am much older, just purchased my first computer.. A new world has been opened up for me ! Especially wanted to mention the most helpful staffing at Best Buy store located in the city of Downey California.

Love HP products. This was good price and I have bought a lot of AMD laptops in the past. This one will do the job for my sons schooling. I always buy at Best Buy because of Geek Squad service and they have always provided top rate service

This device has been a great tool for my students use for virtual learning during this pandemic. The tablet feature has allowed ease of use in the digital programming class. It is a compact and versatile device. Would recommend that others purchase.

Super fast computer and lightweight. A little smaller than last computer because screen goes almost all the way to the edge of the monitor. Gave a 4 instead of a 5 because I believe it could be just a little more user friendly.

I bought this computer for my son for his college needs. He seems to like it. It is hard to get very descriptive answers from a teenager. He never complains about it, so he must love it. If he did not love it, I would have heard about it.

It’s a laptop. It’s a tablet. Can pretty much do anything I want with it. And I love it’s sleek design. Only thing. I wish it came with office. I think all computers should be pre-loaded with office already.

I purchased this new computer to be able to work from home and have video conference meetings. Unfortunately for me the excitement only lasted a week. I used it for a meeting one week with no issues. One week later, for another very important meeting, I realized minutes before my audio drive wasn't working. Apparently, after an HP update it was lost. I am dealing with HP support and I am in the process of rebuilding my computer. I would have rated this computer EXCELLENT if I were not dealing with rebuilding my computer.

I bought this computer for my wife being that she never owned her own personal laptop prior to this one. It's been a great tool in the fact that she works from home. After seeing how happy she was I wanted to go purchase one for myself.

Great color and awesome computer for just about all average usage. This computer can handle all basic task and operations. The USB-C out is helpful for plugging in monitors and additional usb hubs.

The sales rep at Best Buy was very nice. He took his time and answered all of my questions the best way that he could so I could make the right decision on which laptop to purchase. I made the right choice. My daughter loves her new Hp laptop.

We needed a laptop that was the right size and had great speed and storage space . This unit is perfect for us and fits the needs of my wife for her work ! I would recommend this unit to everyone !

When your computer no longer can keep up with the daily work, it's time for a new one. The HP ENVY is a solid workhorse and has survived numerous trips. For the money, one of the best buys out there.

Computer is exactly what I need. Have had it a few weeks now, and no issues have come up. Easy to set up, internet access throughout the house Was a big thing I was concerned with. With that and the google router, connection is not an issue at all.

This computer was great but quickly things turned for the bad. I think it might be the hard drive that's the lemon. Whenever I do anything, other than have it on and sitting there, it makes noises as if it's going to breakdown. I just downloaded an update to the AMD drive and for the last two days, it'll start getting really hot when charging or in sleep mode. Nervous it's going to catch fire. There are a few other things that don't work right anymore but all in all, it's turned out to be less than what I should have received for the price.

Bought this laptop for my wife to replace her old laptop. She hates updating technology because she gets frustrated when she has to relearn how to use something. That was not the case with this. It is very easy to use and she couldn't be happier with it.

I bought one 3 weeks ago but an HP update that was faulty caused it to malfunction. BB replaced it after 2 weeks with a new one. The update issue was resolved so my new one didn't get the blue screen of death and is working great after a week.

I really had no idea what I wanted but the salesman, Jimmy, was great. He explained everything to me and answered all my questions. All in all a great experience. Oh and the guys in the Geek Squad transferred everything from my old lap to to the new one.

Started using right away, easy to set up and use! Watching movies, was great! Only thing I did not like was delivery! Was not called or notified that it would be delivered at a certain time! Set next to front door, thank goodness I caught it out there!!

This is a powerful laptop that easily handles the general usage of internet and MS office. Bought for my wife to use with her medical practice EMRs and it works like a charm! HP has built a quality machine with versatility to handle a range of tasks with ease.

I love my new laptop. Sometimes, it’s not just about an individual advisor going the extra mile for the customer, but a customer service team coming together in the best interests of the customer.