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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,380 reviews
  • Rated 5 out of 5 stars

    Microsoft Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has really been the most useful laptop I've had in years!!! Love it. Can easily get my assignments done and watch some movies on the side. Also kudos to the staff in Union Square Best Buy in NY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and sound. Perfect for home use. The camera and sound function is perfect for Zoom or Webex meetings. Office products are great and easy to download and use. The quality of the screen is great and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought and used a desk top computer in my computer room. I love this my first laptop. I can take it from room to room or even with me on vacation. It is easy to use and I have attached a mouse that I am used to using. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new lap top to store my pictures and photo software. The clarity of this laptop is Very good!! It has lots of memory. I have looked at a number of laptops before choosing this one. I feel it is a good deal for the amount that I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a good laptop. Battery life is good and screen quality is nice. It takes a long time to restart if it does not shut down properly and once the keyboard wouldn’t work however a quick restart solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new Laptop. We had a little trouble with the shipping but Best buy came through and fixed the issue. Thank you for your excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what you are getting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a really good deal for what you get.the ryzen processor is really fast and the computer body is really solid. Great overall computer for its price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lap top. Easy to use. Not too big, not to small. Not very heavy. I like it. Can flip it around to be tablet. Kids can even use it but has finger print to get on so kids can’t get on it u don’t want them to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far...so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far...so good. We purchase this laptop for our curriculum director and she is loving it thus far. The audio is beefy and the screen is really responsive and fluid in graphics and illustrations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't see myself with another laptop after purchasing this one. I love the style and how thin it is. The display is wonderful also. It looks good, it's fast and perfect for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a laptop person but I bought this when I first started my business a year ago an I have not had a single problem with it. However my girlfriend loves it an uses it for work an her school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for engineering students. Unlike a Mac you can download various applications on it. The tablet option is great whenever you need to write on a document, It would be best to buy a pen like the Bamboo one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to set up and use. The screen is amazingly clear with a large screen. I got this computer to finish my masters program and feel like I got a great quality computer that will fit all my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality materials and super fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the tablet view all the time for drawing and recording and the hinge is very easy to maneuver when switching back and forth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great laptop for a great price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent first laptop for me as I use it for school and drawing. Although the sound can be a bit buggy for mine, it has a nice look to it and has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to my new computer. I like the bigger screen and the ease of touching the keys. I especially like the extra USB ports along with the hdmi connection. Over all so far I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was knowledgeable in distinguishing between the two computers I was interested in, I both the computer that was users friendly and sufficient to do my project efficiently.HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Purchase - HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was necessary to replace my laptop whose battery had virtually died. It's easy to use and has very good speed. The only drawback is that it doesn't have a built-in disc drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, very good sound quality, good build, keyboard is nice, could be opened with one hand, nice looks and color, processing is also decent and graphics are good as well. Overall good value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love using my new HP. I love the finger print ID to log in as well as the lighted keyboard. I also love that this laptop is so thin. The added number keypad is a plus. Would definitely recommend.

    I would recommend this to a friend