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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,380 reviews
  • Rated 5 out of 5 stars

    Great school & light editing laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the best laptops you can currently get for specs & price. Very versatile & performance is amazing. Only complaint is lack of airflow but it’s a laptop so expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person spent good quality time pointing out various laptops, and their specific plusses and minuses. She pointed out some great features and quality stuff this device had and a good sales price on going at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for a PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple user and needed a lap top for some windows programs, my experience with PC is that they are much slower than my Mac Book, but I was surprised. This laptop was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for some online school work and for my remote position as an instructional designer using multiple graphics programs. This one fit both those needs quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Envy 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly everything that it claims. Easier to set up than any computer I have ever had. Connect to my printer instantly and even installed my apps and files as if by magic. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cogitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven;t useded the SERVICE PLAN YET AND NEED TO STUDY WHAT IT COVERS . MAY NEED TO GO OVER IT (FACE TO FACE) WITH SOME ONE WHO UNDERSTANDS IT THROUGHLY IN ORDER TO MAXIMIZE IT 'S BENEFIT'S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I purchased for my daughter. She is very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is that Trend Micro came free with my purchase and I already have a Trend account. Can that free six months be credited toward my contract for next year? Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer awesome for the price...the size it great very easy to use .battery life lasts a very long time . Love finger scan . I just wish it came in different colors like white or pink .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and the features. Great upgrade from dell computer and this was purchased at best buy during pandemic from the parking lot. Trusted the salesperson and can say they made a great pick.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Constantly Locked up - AMD fails again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for my daughter's virtual schooling. I never really had any issues with HP products - and this one had some nice features and the price was reasonable. I was hesitant to get an AMD but they don't have a bad reputation - the best buy convinced me - but I knew I had 14 days to return it. Long story short - it constantly locked up while on Zoom and WebEx while my daughter was logged in. It would freeze with a stuttering audio sound and then blue screen. This happened daily. I was not in the mood to investigate this stuff even after running the installs for latest drivers and updates. I am atributting this to the AMD processor - as I never had an issue with an HP Intel machine. I returned it the following week and we bought a micrsoft surface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer fit the need we had at our church. I am an apple products guy but the gentleman that runs our video board like a windows OS system. Seems to be working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about this laptop. I've had bad luck with Lenovos before and was a little concerned about this price point level of computer. So far it has worked great for me and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyalty experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv my new envy hp laptop. Great quality proformance. Quality and speed i received the best help at best buy in Springfield Baltimore pike pa. There technology department is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! I would definitely recommend this product. It works really well and is just right for what I need it for. I would definitely recommend it to everyone. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer Battery life drains very quickly On the bottom of the laptop are some rubber strips probably to stop it from sliding on a table Those came off the first day I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Envy. It's just the right size to take with you or to use in your home office. Out-f-the box set-up was so easy. The only down side is that it doesn't have a DVD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system-1 USB port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as present from my wonderful family to replace my 13 year old Dell. Great system but had to order USB port converter because HP Envy only has 1 USB outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really ha e enjoed the process of havi g this device. Im looki g for some assistNce now for christmas like so i started put ith you guys. Yall te awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up with help from Geek Squad but all in all if you have a smartphone it’s not that much more difficult. We’re learning as we use it and it all makes sense I’ve never had a laptop before it’s easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. I purchased this laptop for one of my family members who is helping me with work and so far No issues so far and we take it everywhere. Happy customer!

    I would recommend this to a friend