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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 4,380 reviews
  • Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and daughter bought this computer for me to use with my cricuit but I love it I use it as my main computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be more pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast - high quality screen and speakers - everything I was looking for in a computer to upgrade my old computer. Very happy - no issues... can’t think of anything more I’d want or need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a laptop with large touch screen. This laptop basically covers all of my needs. 3rd generation AMD ryzen processor is now comparable with intel 14nm++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Rolls Royce computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite simply a remarkable computer. Unpacking/set up was simple and the power and capabilities of this machine are amazing. Truly happy and grateful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for home and work use!! I needed a computer in a hurry and thankfully this model was available. Great for my work duties and for streaming Netflix!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I luv this PC laptop, needed it 4 work since I could not use my chromebook. Works great so far I luv it, well made, a bit heavy but well made newest processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even during a pandemic Best Buy makes it easy to get the right product. My wife loves her new laptop. With price matching we got a refund 10 days later. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best labtop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This labtop runs smoothly and fast. I can do many thing at the same time andvit won't even slow down. The screen is gorgeous and so is the resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was scammed and lied to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy told me my Dell could not be fixed and sold me this one. I took my Dell to Office Depot and the fixed it for 90.00 Best Buy lies and scams people everyday

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces my HP laptop of ten years after I dropped it. I love the 2 in 1 slim design. Setup took a couple of hours, but was pretty easy. Glad I spent a little more to get what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch point option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new laptop and learning how to use newer options my Toshiba didn't have. I was disappointed to see their is only one place to put a flash drive or USB cord in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High definition graphics!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer so far! I've had it for about a week now it has been performing excellently. Has high processing speeds with no app crashes and has high quality resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my freshman college child

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sale improved the great value of this HP Envy laptop model recommended by both CNET and PC Magazine with the component and feature specifications recommended for college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Shuts off unexpectedly sometimes. I primarily play games, surf the net so I'm not using all the features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to recommend this laptop, but the hinge & screen clip broke with minimal use. That part of the computer is cheaply made & fragile. Disappointed & would not recommend due to that default. This would be a great computer if not for the cheap parts & design flaw.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter was set to start school in September so we decided to buy a laptop. I do not use it. Mom and daughter are always on it. My girls are happy with it so I'm happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using not every day and have found to meet my needs. Performance has been good. Learning to work with some of the changes as compared to the old HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About as good as it's going to get for a Ryzen 5 LAPTOP. If you're just looking to have a laptop for class or just basic use, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need to do well and has a slim design with a good amount of battery life. touchscreen looks great and is great for watching movies and has great speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works wonder for me enjoy the way you can flip it and use it like a tablet or bring the keyboard up on the screen. This is worth the money

    I would recommend this to a friend