Customer Ratings & Reviews

Replaces my HP laptop of ten years after I dropped it. I love the 2 in 1 slim design. Setup took a couple of hours, but was pretty easy. Glad I spent a little more to get what I wanted.

My husband and daughter bought this computer for me to use with my cricuit but I love it I use it as my main computer

Great computer, especially for the price. One of the internal speakers went out at exactly one year old..........geek squad here it comes!

I’ve had this computer for nearly 2 years now and I’m quite disappointed to say the least. I got it for school to do work for my graphic design classes but it’s absolutely awful for any adobe product it just can’t handle it at all. It works great for regular school but the second i need to work on a project, it turns a 30 min assignment to something that take me nearly 2 hours on the hp

So far I luv this PC laptop, needed it 4 work since I could not use my chromebook. Works great so far I luv it, well made, a bit heavy but well made newest processor

I'm loving my new laptop and learning how to use newer options my Toshiba didn't have. I was disappointed to see their is only one place to put a flash drive or USB cord in.

Love this computer so far! I've had it for about a week now it has been performing excellently. Has high processing speeds with no app crashes and has high quality resolution.

GREAT!! Now the kids can get their schoolwork completed. This lightweight and very portable. It is just what we needed.

Even during a pandemic Best Buy makes it easy to get the right product. My wife loves her new laptop. With price matching we got a refund 10 days later. Awesome

my daughter was set to start school in September so we decided to buy a laptop. I do not use it. Mom and daughter are always on it. My girls are happy with it so I'm happy with it

Overall I'm very pleased at how this computer has performed in the short while I've used it. Compared to my previous laptop, this one is so fast to boot up. Really like that feature.

Best Buy told me my Dell could not be fixed and sold me this one. I took my Dell to Office Depot and the fixed it for 90.00 Best Buy lies and scams people everyday

Does everything I need to do well and has a slim design with a good amount of battery life. touchscreen looks great and is great for watching movies and has great speakers.

My laptop was delivered on 3/27/20 and returned on 5/1/20. When it worked, it was great. But I kept having the same issue repeatedly. While using it with a fully charged battery it would start to get extremely hot to the touch and then shutdown. Eventually after a couple hours it would cool down but it still wouldn't turn back on until I put it on the charger for a few minutes. It was basically overheating, shutting down and suddenly draining the battery. At first I thought maybe it was just a one time thing, but it kept happening. I finally returned it and i'm still deciding if I want to try the same laptop or buy a different one. The only other thing I didn't care for was the material/weight of it...it's like a metal or something, cool to the touch. (When it wasn't overheating of course.) And it was on the heavy side compared to other laptops i've had.

This labtop runs smoothly and fast. I can do many thing at the same time andvit won't even slow down. The screen is gorgeous and so is the resolution

About as good as it's going to get for a Ryzen 5 LAPTOP. If you're just looking to have a laptop for class or just basic use, you can't go wrong.

Excellent laptop for the price and performance. I always have HP computer desktop and laptop and I'm very satisfied with the brand, I didn't have any problem with them.

Have been using not every day and have found to meet my needs. Performance has been good. Learning to work with some of the changes as compared to the old HP.

I am very happy with my new HP-ENVY 360 2-in-1 15.6 inch Touch-Screen Laptop. Great quality picture for movies, enjoy the light up key option for nighttime use!

I bought this product over two years ago for my project and up until now this working perfectly no issues