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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,155 reviews
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Descent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itss a descent computer, but my son uses it for e-sxhooling and has to run multiple programs, therefore it overheats real quick and the battery only lasts 5 hours then has to charge again. Im looking at a cooling mat for it.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 5 out of 5 stars

    It's a great computer for my counseling business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my needs for telehealth counseling. The only problem I had shortly after I got it was that the drivers were not updated and consequently my microphone did not work properly, but the Geek Squad fixed that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic work/Play laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is small and very economical to do anything you want. Easy to use and touch screen is fabulous along with the flip screen. absolutely a great deal on personal computer for just about anything you would use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop and the Ryzen 7 chip in it, can't beat the performance on it. I was concerned that it only has the 250nit screen, but I have not found it to be an issue when using indoors. Pros: Performance Ryzen processor Fingerprint reader Upgradeable ram, ssd, and wifi Camera Shutter button Cons: It does not come with a thunderbolt port like the description says, so if you need that, you will need to look at other options. A little on the heavy side

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    best laptop out there with a 800-1000 price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its got a great look to it, 2-in-1 works great, HUGE mousepad, backlit keyboard, wish you could put in a better graphics card but works well even with the one it has, can run fall guys, madden, 2k, GTA V, all to the max res

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m very pleased with this laptop. I bought it for my fiancé’s bookkeeping business, and it’s performed very well. The touch wasn’t something she cared about initially, but now she finds that feature invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the speed and convenience features of this laptop. Very easy to use with a compatible windows pen for quick note taking and editing purposes. I highly recommend this for any student or teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    LAPTTOP 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids LAPTOP. Was a Great replacement for the kids to use for their apps and for school. Nice size screen. They Loved it. Easy to carry around, nice visible keyboard plus they ABSOLUTELY LOVE THE TOUCH SCREEN.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. I especially like the touchscreen and the fact that the ten key is part of the keyboard. It included all the bells and whistles I was looking for. My ONLY complaint is that it is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So nice and easy to work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the use fingerprint to unlock the computer and how there is a piece that covers the camera if you want. It works great! I love how you can flip it over into a tablet and that it is touch screen. Great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Addition to our office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our church administrative assistant and she is very happy with the choice. The Geek Squad set it up and transferred files from the old computer for us and the whole experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop! I used it for school and have never had a problem with it. I still use it daily. It runs fast. Best laptop I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and the keyboard lights up!! I can get some work done while the room is dark. Thin and lightweight and easy to travel with. I also like that it flips all the way open like a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Prefect laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new laptop due to WFH and screen cracked on current one.... needed light up keyboard and numeric side keys, this had, great price and is a 2in1 to boot..... extremely fast, long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no glitches, works smoothly, and fast. Long lasting battery and fairly light considering size. Haven't used the tablet mode yet, however didn't buy it for that purpose but at least I have that option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget laptop that is more than budget feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a solid buy. While you won’t be doing any hardcore gaming on it, the system is solid if you want to do light design work. I did upgrade the ram (8 up to 16) in mine to give a little more power and would highly recommend if you feel the speed is lacking. The display is nothing great but again with what you are getting in an otherwise solid build, they had to cut cost somewhere to keep this price range. I also did purchase a hp tilt pen separately. It works well enough. Definitely not the response or wide customization options of a dedicated design tablet/stylus package (I recommend Wacom for this). But the pen is fun regardless. All in all I would highly recommend the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It’s amazingly fast and I love how it converts to a tablet. The sound is pretty good too. I can boot up and be on the internet within about 5 seconds. Don’t pass this up!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a month now and absolutely love it! The only thing I would add to improve the product would be a light up keyboard for an easier time typing in the dark. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old laptop with the HP Envy was a good decision as it does everything I need it to do and then some. Additionally, the price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for college

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having such a large screen to view my college assignments on. The laptop is fast and I don’t have any problems with it. I read reviews mentioning how loud the fan is and I never notice it.

    I would recommend this to a friend