Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $759.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,155 reviews
  • Rated 5 out of 5 stars

    Great loaded computer with lots of capability

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several HPs over the years and have been impressed with this line. This new one is very lightweight with large display screen and solid construction....will use in office tied to larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent Build Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***Pros -Great Keyboard -Bright screen -Very light -runs cool -Great Value if bought open box -Cons -Graphics are non standard quality (Possible faulty device) when starting videos lag times can be expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop with keypad, needs more memory

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer! After looking for a year to replace my old laptop, I'm so glad I made this purchase. Here's what I liked: Full metal case. Great feeling keys. Has a number pad (which is stupidly hard to find these days). Screen is bright. Great sound Uses AMD Ryzen. Not so great: Lack of memory. Odd for a computer in 2021 to have so little memory. But don't let that deter you! It was very easy to replace the memory so now my computer has 16 GB of RAM. It wasn't too difficult to open the panel on the bottom. You do have to remove the rubber on the bottom to access the screws and be carful not to stretch them out when removing them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Normal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good buy for the price .. it does everything we need to perform our day to day duties.. Working from home is now easier.. The memory capacity is just enough for moderate needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. I wanted to get a apple computer but decided to go with this instead due to the price. I'm happy it does what I need it to do. Very happy with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy Laptop Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy is really nice. The screen is very sharp and the sound also really good. Very easy to do things via the touch pad or touch screen. The lit keyboard also is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Bang for the Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy will be the envy of all your friends if they are looking for a solid machine with lots of capability w/o a lot of money out of your pocket. It was easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful product for design.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It run perfectly! Very good sound quality, good protection, quick, wonderful imahe quality, modern design, good batery life and it has some wonderful apps to conmect your phone with the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Essential iPad Accessory!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it essentially turns my iPad into a tablet and doubles as a case. I love that there’s a place for my Apple Pencil and I can remove the keyboard quickly when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Computer Hands Down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ever. This computer is so light weight. The touch screen function makes it easy to navigate through applications. I absolutely love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is clean and sleek. It weights about 5lbs and has a soft touch, it folds, and has back lit keyboard. Screen is good. Overall I truly love this laptop and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have done this a year ago

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a laptop on line about 2 years ago and have regretted it ever since. My tech advisor was great and helpful with my purchase. My Best Buy laptop works and has exceeded expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.... Just Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer to do some work stuff from home. You know! There's probably a lot of us or there. Well, Best Buy was able to get me a 90 day same as cash lease with no hassle. Completely effortless. I had my new HP Envy 2 days later and I absolutely love it. Tons of add on's and trials of Microsoft 360. I know Best Buy can look up the young lady that took my order and give her a really BIG thank you. Very professional and polite. Walked me through the whole order in a decent time and I hung up very well taken care of. #1 BEST Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop with long battery life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and has surprisingly long battery once you update windows and bios. I’ve had many laptop and this one so far is the best in terms of having it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these laptops for my kids in anticipation of the virtual learning. There was a great sale at the time of my purchase. My kids have used the laptops for their gaming/streaming/personal needs so far, and they work well. I especially love the "tablet" feature, where you can flip the laptop and use the touchscreen features. One child plays Fortnite and the computer fan runs a little loudly, but we just have him take a break and let the computer cool off. I was clear when I bought it, that this is not a gaming laptop. But it has worked fine for my 11 year olds gaming needs. Would recommend, especially for streaming, education purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize laptops would be hard to find right now. This was my third choice in computer I wanted to buy and it has treated me very well. I do like it and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Provides performance features and value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did research. This represented all I needed touchscreen, HD resolution, ssd, size, backlighting, AMD performance all in a compact upgradable package at a price point you can’t beat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New computer for college!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our son this computer for college. He loves how fast it runs and ease of use. He uses lots of CAD design software and this computer keeps up with all of the graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop all around!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something with a pretty fast processor and a good amount of memory. This had all that and more for less than $1000. I am not at all disappointed with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY 15.6 Nightfall Laptop is excellent. It has strong battery life and can also fold into a tablet. The keyboard lights up in the dark and it looks so beautiful.

    I would recommend this to a friend
Sponsored