Customer Ratings & Reviews

This is the first time I’m using touch screen laptop. So far it’s good. But it’s took me some time to find a screen protector since screen size is not 15.6 inch.

The HP envy is one of my favorite laptops on the market. The price is great, and the touch screen is a nice feature.

Said it would take four days to arrive to the house but showed up the next day. All the computer we need. Fast but still getting use to the operating system.

I am thoroughly enjoying my new laptop. Still learning about all its features. It is so much faster than my old one with windows 7. Glad I switched.

Great 2 in 1. Very happy with its speed and touchscreen. Storing files and photos in the cloud is wonderful. I am happy to upgrade to total geek squad coverage.

Very fast excellent all around. Happy I purchased it. For work and gaming the machine is awesome. First time I buy a laptop with a processor other them intel.

This laptop completely crashed after only 3 months. It was purchased as a work computer, and therefore primarily used for email, Zoom meetings, and spreadsheets- no gaming, video editing or large file downloads. It simply shut down and would not turn back on. Made an appointment with BestBuy's Geek Squad on 12/27, where I was told it would need to be sent off for assessment and repair. It is now 1/13 and the only information available to me is that the service department is in receipt of my computer. Still no idea what is wrong, if it's even been assessed after 2 weeks, or when I may hope to have it returned. I was told an exchange for a working device was not an option. Extremely unhappy with both the unreliability of this particular device and BestBuy's repair service.

Love this computer, runs smoothly, super easy, love the option to use as normal, or use the touch screen. . .makes searching through pictures super easy.

This laptop is fast and easy to use. The look and feel is also top notch. The screen resolution is great. I am very happy with this purchase.

Very cool. Sleek and easy to transport. Perfect screen size and weight. The backlight makes it easy to view the keyboard. Very nice ease of use.

I'm a college student and needed something to multitask with several programs running simultaneously. With all of my classes being online, this laptop has been very useful. Been reading some reviews about the AMD Ryzen 7 4000 series and haven't had any problems. Although the webcam is okay but love the features of muting your mic and turning off your camera. About 90% of the time, the fingerprint reader works. The display is decent but there is some glare when you're in a very lit environment and color is a little off. Other than that, overall works great!

This is a great product. Does everything I need in a compact and lightweight design. Exactly what I needed for much less than I expected to spend.

This laptop has all the I need. The touchscreen is amazing and the x360 aspect adds to the bang for this product! So far so good!

Got off to a rocky start for the first two weeks but after driving back to the Oakdale store twice and consulting with Adam T. of your Geek Squad everything was working very well. That was until last evening, (08/16/2020). When I went to shut the laptop down the start button would not respond so I left it running for around another half hour. The start button was still not responding however I was able to right click it to get to a menu to shut it down. I am experiencing the same problem this morning. When the laptop is running correctly I enjoy using it.

Excellent laptop, it is fast, beautiful and has a very good resolution, I really liked the keyboard lighting.

Easy to use and I like the keyboard.my daughter likes it better than her computer.I like that is not to small but not to heavy to carry around.

This is a great Laptop. I really like the touchscreen. The resolution is awesome. Very easy to set-up and to use. I'm really happy with my purchase!

So first thing's first. I returned this device after having it for 2 days. The screen is horribly dull, even on max brightness. Color gamut is so narrow most images look gray. Also the ram in this machine CANNOT be upgraded. Even though it's technically removable, the bottom cover is held in place by 7 screws, 6 of which are under the rubber strips on the bottom of the device and are caked with adhesive. If 16gb was included from the get go? Who really cares. But 8gb isn't enough for these machines. The Ryzen 4000 series mobile chips are where it's at. The biggest single generation performance jump from AMD or Intel in years on both the CPU and iGPU side, but 8gb of ram holds the 4700u in this device way back. And the dull screen won't let it shine (pun intended). Put the 400 nit screen and 16gb of ram in here and you've got a perfect laptop.

Upon getting an actual computer that has been great I really just like the feeling of the HP - Envy. The quality of having touchscreen is amazing.

Perfect for I needed a functional and fast laptop to edit texts and I found it although I had to add a mouse but it works just like the one