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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,155 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought it for work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and easy to navigate. We told the salesman what we needed in a computer and he suggested the one we bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, rhe computer is fine. Setup isn't difficult, but more options would be nice. For example, they don't tell you this, but they encourage you to use Microsoft Edge for your browser. When you don't choose that, there is no option to get online Then you have to get edge. Then you can download Chrome and make it default. There are many other options that you have to choose from, but the explanation is not complete enough to make an informed choice. I was disappointed, but surprised.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Delivered on all points

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase. Computer runs great and runs all of my Adobe software easily. I would suggest upgrading the RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a perfect computer for what we need it for. The speed is very fast. It is so easy to use and so portable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were getting more and more frustrated with our old computers. This computer is so much faster and more capable. It has the storage, RAM, and other features we were looking for. The only problem I've had with it was that the touchpad took some getting used to. It's very particular about where you click, but once you get it figured out, it's fine. We originally were looking for a Black Friday deal, but actually found this one as an "open box" for less. We're happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college work and it’s been wonderful. Never had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ryzen 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it is super fast! It starts up and shuts down quickly. No lag from having multiple windows open.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yet another great HP product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very pleased with all the features and ease of use...good price for all the features this comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Envy is a solid perfomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received exactly what I expected. So far I have had no issues. The purchase and store pickup went very smoothly. The only minus was on the Best Buy web site item listing, the specifications indicated a Thunderbolt port. During my research before purchasing I found that there is no Thunderbolt port on this model. In my case it was not a deal breaker as all my must haves were met.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    How Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to use. I like the easy access and the graphics is awesome. The speed is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    All around great laptop. Very user friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is very easy to use and can also be used in tablet mode. I love that it has a touch screen option.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great. Touch screen working as expected and comfortable to carry. I feel it is a bit expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    What a steal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the responsiveness of the keyboard, to the great processing power, and the 360 touch screen this laptop can do it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and lightweight. Tablet mode works good and has nice color. Very responsive Windows 10 with AMD chip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Lenovo but HP has been the best experience for me. I originally switched from HP because of size and esthetics but begun having issues 3 years after purchase. I learned my lesson and came back to HP. Sound quality, downloads and searches are great and the pics are fantastic. I did not give it 5 stars because I did not have an option for a smaller size (I wanted 11 inches) and the price is a bit more than I wanted to pay. If you can swing it, I highly recommend this HP Envy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful, the best that I have owned. It is very fast and no lag time when searching the we.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use keyboard, light weight, long battery life, quick charging. All in all, everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast AMD laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Not only is it super fast, it is even faster running Linux!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new in working with laptop and this my second laptop because I need a faster and this meat my performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Portable gaming!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast and great for portable gaming. the fast refresh rate really helps and the load times are amazing!

    I would recommend this to a friend