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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,155 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer very fast very nice holds its charge id highly recommended this to anyone in public safety or college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love the keyboard light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing. The envy has a back light included with the computer and it makes working on it so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and plenty of features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has performed as expected. I bought this for my Daughter's 1st year in college and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good starting laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the processor might upgrade in a couple months but i will be keeping it after i get another one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy AMD if you have braincells

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $750 Well worth the money. Fairly light weight, great specs for the sale price and a MONSTER CPU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good midrange

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good price for what you get. It might not be the fanciest computer but it has a great build quality

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what we were looking for in a laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new laptop for highschool and this fit the bill. It's fast and sleek. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, highly recomended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I use it exclusively for business and it's not flashy, just gets the job done really well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop touch screen process system is very good is it great to hear from you to start my online classes

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE this computer. Its fast response and large storage capabilities makes this a great computer for work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and easy to use. I purchased a open box deal best move ever saved money and the wife is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great laptop. Has a long battery life and is user friendly. Great for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, poorly placed power button!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter’s school work. It is a good system, fast, sleek, pretty. The issue was the power button. It’s on the keyboard so not accessible in 3 out of 4 conversion setups (tent, movie, tablet). When the PC goes to sleep or hibernate or shut down in these positions only way to turn back on is folding it back into laptop mode! Super annoying, hinges are stiff so doing this every time you leave for few minutes is a pain! Could get over it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy buy and a great price. Received and email with a special offer and it was actually a great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is that I’ve only had it 2 weeks and the microphone quit working and I have to take it in already!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to navigate, with quick speed. I have not explored everything yet, but glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy - Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the HP Envy as a PC replacement and absolutely love it. It's sleek and visually appealing. I've enjoyed using this while working from home and it has solid capability for streaming and gaming as well. The speakers were nice and the bluetooth capability enable me to use my airpods when necessary. It's a bit heavy but still easy to carry around in my bag. I've only had it for a month or so but truly enjoy it and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, love that it has touch screen. Price was reasonable, gave me everything I needed for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer with un aware requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer except for all the hidden costs involved such as email pricing and contracts you advertise capability then I had to go through my carrier? Also having to pay for Microsoft Word? Not even an outdated version? The promotion of a Webroot program (Best Buy) and having to jump through hoops to get it set up. I can only imagine what else will come up. Oh and the sales rep (Bre.. or something like that) did not mention any of this. Was after the sale

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, great color, and easy to use and transfer old data

    I would recommend this to a friend