Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,155 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP LT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP Laptop for the price. Recommend this to ppl

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    my home-office computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. Love the touch screen, no batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to setup and use right away!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use right away! Great laptop for home use!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. Technical support worked fast.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    hp envy 15.6 touch screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast delivery, setup without incident. working well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very happy. Easy setup. Love it. Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hp computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to use and never has any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife approved. Husband approved.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Her macbook wasn't cutting it anymore. She hated it at first but once she got used to the different OS she likes it a lot. She does some design so being able to use it as a tablet with the touch stylus was a big plus. Powerful enough to take care of all of your normal multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and high quality. Good for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value on this laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on this laptop! I ordered 2 of them (one for myself and my wife) on Thanksgiving evening and they arrived in less than 2 days from Best Buy in excellent condition! We were impressed with the performance and quality of the laptops, and they also had all of the ports we wanted (HDMI, USB-C, etc). Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. Great battery life and beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent computer for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for what I need and love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it works! It has a sleek design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP - ENVY x360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Seems to have good speed and versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for a great price! Durable and ultra fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I had the prior AMD Ryzen 5 version and loved it. My college student laptop crashed, so I handed my laptop down to him. The sales person said this AMD Ryzen 7 has a much faster processor, so I and decided to upgrade to this one for my small business needs. This computer is "okay". The keyboard backlight does not stay on like it did with my prior HP Envy. Once you stop typing, the light will go out after 10 seconds of inactivity. Also, I find the screen is not as sharp. At times it seems rather light and cloudy. My "Hello Fingerprint" and "Hello Face" login option does not work, I get an error that the option is currently unavailable. I will take it to let the GeekSquad look at it, but I wish I would've just purchased new AMD Ryzen 5 instead of paying more for this updated HP Envy. I gave it 3 stars because it is more quiet than the AMD Ryzen 5 version.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Getting used to new equipment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like my new laptop. I am still having problems getting used to using it. I still need help understanding a lot of the advantages that are available but I don't know what they are or how to use them. I hope that gets better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very competent laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for day to day email tasks, browsing and some coding work. The laptop is more than powerful enough for Windows 10. Apps startup without issue. The overall build of this laptop is excellent. The touchpad is spacious, and the keys have a nice action to them. The display is really clear. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love my HP Envy touchscreen!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Perfect for the work I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best 2 in 1 computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 in 1 computer that doesn't sacrifice it's computer functionality (processing power, storage, etc.) while having the ability to go into tablet mode at a good price. This is the best option for someone who needs a well thought out laptop that sometimes needs it to be touch screen and tablet mode, eg. for textbook reading.

    I would recommend this to a friend