Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,155 reviews
  • Rated 5 out of 5 stars

    Well rounded maching

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use in a mobile work station. Great purchase as an open box. Just need a few drivers to be reinstalled and it was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of new laptops for our church for audio/sound use during our worship service. The laptops chosen was perfect for what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with my son for college. Overall good performance. Bestbuy advertised college discount but did not apply at checkout. Disappointing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a , , I guess I can say geek. But this works great for everyday email reading , web surfing and stuff . Hopefully I turn into a geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE my new laptop. It has outstanding graphics and the screen size is the perfect size. Definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY360

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding !!! They provided answers to all my questions and great direction were to go next. They were great.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Mic problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with most of the computer but mic problems was a huge exception! In this world of online meetings and online schools, etc., I needed a computer that would support these without issue. Unfortunately, the mic problems weren’t reparable and I had to get a different model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter she loves it she has a very small business going and she uses it for her business it is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing what it was purchased for, online college classes. Daughter reported its is runs the programs and meeting the needs with out issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and Hp

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp me please. The midnight color is very cool.The laptop rocks right out the box. Ssd boot extremely fast and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera with finger print recognition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop with fingerprint recognition, extra large, the best camera i have seen in a long time. Great value and very light to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup is way better than the Intel processor version and I highly recommend it especially if you get it at a discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it that long, but I do know one thing. It runs smoothly. Especially during those times I want to chill and play some Fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop - bought for daughter to use at college - good size with great features such as solid state hard drive….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerry's review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performing well, as advertised. Start up is fast & battery lasts much longer than my previous laptop. Looks attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen is quite responsive. I like the slimn

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned it long enough to submit a significant review of the device. I am however very pleased with my tech support package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-great Business Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an upg to an older model that my wife was sizing. More RAM, more Hard drive (SSD) faster cpu I would recommend any time!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to go off to college. He has been able to do everything needed so far without any problems. He is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for those that need to work from home. And one of the best features is that it is 2 n 1 I can flip it and watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer for school or work, works fine and it is very fast when browsing thorough the internet

    No, I would not recommend this to a friend