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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,155 reviews
  • Rated 5 out of 5 stars

    Great college computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing many different types of computers for college this was affordable and offered everything we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice, no probably could've shopped around a bit more to get a better price. But it works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second HP ENVY purchase from Best Buy. This one a gift for my son. He is very happy with it. Very good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for school and I thought this would be the perfect one. I used it and it seemed great, until the second day. I was on Zoom and I couldn't hear anything and there was a huge buzzing noise coming out of the speakers. It happened so much, to the point where I had to go back to the store and get a new one. The new one I got works fine, it has no audio issues and it seems good so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my mom. It took less than 15 minutes to set it up and update it. Lighted keyboard is great for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cricut user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love my computer it works for everything I need it for. I got it for my cricut and there very compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a friend. Its adequate. Nothing special about it. Pricing point is average for the specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this product. salesperson was very knowledgeable and found a laptop with everything i asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great medium cost sysyem. Plenty of computing power and resources. I am still figuring out its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It has everything & more. It was purchased for college and he loves it & all the security options..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paraprofessional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait over 30 minutes for a sales associate. However, it was worth it. Person was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have this anymore, I traded it in for Mac pro book, The music was much easier to sync and sort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for college, and so far it has held up great and useful for when I draw when I flip it into tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using it for all new online classes and it works really good. She used it all summer for an online class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had over 8 laptops and they've all been HP. This one is my favorite so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This look same as it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well and employees are very friendly. I recommend this to every college and daily work base student and worker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x360 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall seems like a well made product. Screen resolution and camera quality however are not a good as I had hoped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth it for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for my wife. She creates content for youtube. So I got her this to edit her videos it does the job it has a great build quality, but the issue she had with this laptop is it started freezing. This started after the return window ended. I would not recommend this laptop because this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great and gives no problems when running multiple programs. Can also upgrade parts if ever need more space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal and school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, bigger than I wanted but happy, power up very well and clear nice screen. Battery last a while.

    I would recommend this to a friend