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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,155 reviews
  • Rated 4 out of 5 stars

    laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top has a lot of features that make it easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for audio and video editing and does what I need with no lag time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Useless as a tablet due to size but that's no fault of HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a little getting use to but so far so good i am getting there.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vegas60

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop easy to use screen is clear and just the right size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product. exceeded all my expectations. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sleek design ; webroot antivirus ultrquick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product reccomendations to everyone I wanted a windows based product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is a little awkward but I am sure I will get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with good ease of use. Very portable and good memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this, and so do I very sturdy and fast processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for the wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far her favorite laptop, she loves it and couldn’t be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish it had a better display the colors aren't very bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good purchase for school. Light weight and big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work very good for all my Son s school work. Grate producy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for personal business. Great features very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well for virtual college classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer that I'm using for virtual college classes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has issues after just 6 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with my $800 purchase. Has already shut down and started squealing very loud. Paid for “Geek Squad” also at time of purchase. That said made appointment, went to Best Buy for a resolution only to be told they would need to send it out for repairs without even looking at or turning it on. This would “take 4-6 weeks till we would get it back. Problem with that is it is our college student who needs it everyday as they are doing remote learning. No loaners, no offer “possible” to just replace it according to our Geek Squad representative. HUGE disappointment! At this time I would not recommend any purchase from Best Buy, and definitely don’t waste your extra money on Geek Squad support as they apparently can not even do repairs on site. Wish I could get a better resolution as we are currently stuck.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, light weight, lighted keyboard a bonus. Plus it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the hp envy in the black color way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is in great condition the service was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase! I’m really satisfied with the computer

    I would recommend this to a friend