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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,155 reviews
  • Rated 5 out of 5 stars

    Good computer for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a good price and light weight very nice computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new laptop. It was a Christmas gift. Very happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fan stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great gaming laptop, however, the cooling fan has stopped working completely after about a year of use. I contacted support since it seemed to stop working after about 2 months of using it but it was not consistent and would usually work (I play 1-2 hours a day on average, no other usage). Best Buy suggested cleaning it with air spray, but it was not nearly dusty enough to cause issues after just getting it. It seemed to work most of the time so I did not want to drop it off to get looked at (my fault). But now it has stopped completely and thankfully it does not overheat, but it is hot to the touch and I use a cooling tray.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop, does exactly what I need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceed my expections

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceed my expectations Excited about my new computer Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop ,great battery life and love the 2 and 1 design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual function of computer and tablet. I love the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop.. very big screen.. Would highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal so would recommend this product for anyone ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for day to day work!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Works well for operating the cricut explorer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    open windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop allows me to keep many windows open all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new computer! I am so glad I have the lit keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It does everything I want and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my daugther’s first year of college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good still trying to figure it all out and things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer. its hi definition and ultra speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice laptop my son love it. His happy with it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick start up and processing time. Truly worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for home user.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and clear displaying. Very good for student used at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I'm happy with my decision that I made.

    I would recommend this to a friend