Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $759.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,155 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom was so happy to receive this Christmas Day. She had no idea I was getting her a laptop, and so far she loves it. The setup was easy for her, the specs aren’t too high which she only needed this to go back to school so no complaints there. The guy at BestBuy recommended this particular laptop to me as I explained that my mom needed one to go back to school with.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Fast and responsive. Bought for on the go gigging with ableton live so I need a beastly machine. For the price I paid $720 it was a steal. Upgraded ram to 16gb for $60 and now have a future proof workhorse. Cons I indeed wish screen was brighter Backlit keyboard very bright around keys when looked at from angle

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great speed and features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so much faster than my older one was. The lighted keyboard is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    It Came with what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college student. Easy to use. Nice backlit keyboard and touchscreen and folding option is nice. The issue is that my microphone does not work. I do not know if it’s a hardware or software problem. Everything else works fine and is great except the microphone. Wouldn’t expect this from a laptop this expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully built laptop.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Feels good, keyboard sounds cool, screen is big and crisp. It has a metal shell which is honestly what you should look for in a laptop if you're willing to pay enough for it. The sound is amazing, the speakers look pretty cool. It overall is a beautiful laptop. The screen may feel a little dim sometimes but it's nothing I would worry about if I were you. It doesn't heat up too much, I play games like Dead by Daylight and Destiny and it just gets kinda warm. It's loud sometimes but not annoyingly loud, only when you run games on it or big programs in general. There's no ethernet so if you need that, get an adapter. It has an HDMI and two USB ports as well as 3.5mm (headphone) and usb-type-c ports. The camera is eh, it's grainy. A lot of laptops don't have a pristine camera so it's whatever but if you want a good camera like what your phone has, this won't have it. I just like how it lets you turn it off and puts a little white cover over it, same with the microphone you can turn that off too which is nice. It is a touch screen, and it can be buggy when you wanna draw but I'm sure there's ways around it. Aside from that, I highly recommend it, it's a beautiful laptop with a lot of space and a very good, sharp screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect - well balanced for all users!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has proven to fit the bill for all my needs. It’s thinner, sleeker than my last laptop. It’s powerful enough to allow my to update my website, and sort through a database of 5K+ items with a few clicks. I can download movies, check emails, and work in Office and Quickbooks. I’d buy it again in a heartbeat!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price! Easy to set up. No issues and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the Menomonee Falls store not knowing what I wanted in a laptop and the staff helped me get the HP Envy. I love it! It's easy to operate, has a backlit keyboard, large soft touch keys, a great picture and is exactly what I need for at home and the occasional work from home, Plus, the price was right. Beautiful picture and great sound. I definitely would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop for me, is faster I like the screen, then I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works fast and I can remote play. Battery life if great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great school computer for my daughter.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer. Really good perfomance without blowing the budget.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Solid Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good laptop. The numbers keypad is a nice add but not sure it's worth the increase in size/weight. We did have some issues with aux cables working for headphones but it was resolved with a reboot. My son loves that it is a touchscreen and feels the speakers are pretty good. All around a solid laptop for a kid who needs one for school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good mid-range laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Responsive. Battery life seems acceptable. If you are going to upgrade the RAM to 16GB from 8GB, be aware that you'll need to remove the existing 2 RAM sticks that make up the current 8GB, as both slots are filled in a 2x4GB configuration. Only drawback I've seen. Have not used much in tablet or touchscreen modes, so cannot comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall, great for school.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for price, ram upgrade was a quick and easy. I bought this specifically knowing that I would be upgrading the ram right away. Runs a little hot but as long as I’m not placing it on my lap while using it’s fine. Screen is not the best in bright settings. No trouble running multiple programs at once but the fan can get loud at times. Full keyboard is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great quality. Very fast and great memory.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Hello

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop! It is facts and has a great pic and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a new laptop..

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop due to working from home. Although this one was a bit out of my price range, it has been amazing! It is so fast, battery life is good, and since I work with graphics.. it handles photoshop great too. Love this laptop and so glad I went with the Ryzen 7!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really likely the speed. It seems to be a book d product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Envy computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to use, colors are vibrant. It is very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around great laptop, but does have some issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid laptop. Good CPU and GPU, runs well on most games. Track pad isn't the best, the mouse doesn't move as smooth as I would like but it does the job. Display is a bit weird, the colors can sometimes be too dark or too bright depending your preference, and the brightness doesn't go down as far as I would like, but it can be bright. The right control key is replaced with the fingerprint scanner which is alright but would have preferred if the scanner was just placed separate from the keyboard. My biggest nitpick is the material the laptop is made of, it attracts smudges so easily and the smudges aren't difficult to notice, fortunately, a very slightly damp cloth can easily remove the smudges.

    I would recommend this to a friend