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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 1155 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the touch screen, user-friendly interface, and affordable price of the ENVY x360. They also appreciate its long battery life, solid performance, and lightweight design. However, some users have concerns about the microphone quality, fan noise, limited RAM, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,155 reviews
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    My husband loves this new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use and very fast. We love the graphics also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New 2 in 1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just bought this 2 in 1 laptop for my son. He absolutely loves it. Its fast and so easy to use. He loves the graphic display, speed, and memory storage space. He's only a sophomore and since computers have a quick turn around of being outdated I purchased the geek squad maintenance and software updates with it. They price was just right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my older HP lightweight, fast, just right

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Edds easy setup and very fast. Good investment

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Still exploring all apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast - it’s an adventure that I’m learning about A lot of features to explore clear clean screen- Love the way the keyboard lights up- waiting to use the microphone so I can talk instead of using the curser to get info - seems to b well built quality Materials were used can’t wait to learn how to Explore the internet and use it in every day life

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good product at lower price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs very well as I expected. Love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great College Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college. Has been great so far. All software is easy to use and download. I have ben able to setup email, utilize bluetooth devices, use chrome, microsoft word, and many other tools. Nice size. Keyboard is great and easy to use. High quality, seems very durable. Great storage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Very nice laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well! Very fast and works very nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Really good for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size not to big or too small. Screen quality is not the best but for the price and other features it's good. It's fast. Speakers are good but can be muffled if it's not on your lap the right way. Touch screen is very responsive. Sometimes the fan goes but it's usually completely quiet. So far no complaints it's a good machine

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. Great processor. My child loves it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and just what I needed. Easy set up and connections.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good one . Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. It’s worth it. Display and battery life is very good. Only issue is webcam but it doesn’t hurt you much. Overall sound system is good, fast and cool. Keyboard and using them is compatible. If it was manufactured in 14 inch size it will be more compatible in hand to enjoy the convertible feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    BETTER THAN TABLET SURFACE PRO 7 BECAUSE...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE SIZE, BACKLIT KEYBOARD, FINGERPRINT FOR SIGN IN ( YOU WOULD NOT THINK IT IS THAT BIG OF A CONVEINIENCE BUT IT IS ) I OF COURSE LOVE THAT IT STANDS LIKE A TRIANGLE ON ITS OWN OR FOLDS 180 DEGREES FLAT, BOTH ARE GREAT FOR USING SMART PENS FOR TAKING NOTES. I RETURNED A TABLET SURFACE PRO AND GOT THIS INSTEAD. -DOM

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work! very fast! touch screen works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hp laptop 512 gb , it’s worked fine my kids love it, it’s flexible with the tablet options , you can turn it into a tablet , easy to use perfect for anything, very light, nice design I really enjoy it, I’ll definitely recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Snappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fast and responsive. Fast noise was okay and it doesn’t gets hot all the time. I gave 4 star because of the display. It’s not that great, brightness was a little dim. If you are looking to take this outdoor for use, maybe look something else. Overall, 8 core processor was way too responsive compared to quadcore models.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and light and overall a super great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    2 and 1 HP envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars, but the fingerprint reader is very sensitive. Works only 50% of the time. Also the hinge seems not as robust mechanical as I would prefer. I can see after 2 or 3 yrs of using that hinge would become very loose. Speed is very fast. Back lit keyboard is beautiful... start up time fantastic...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Laptop! Not sure what's up with warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy looking to buy a different HP or Dell with 12 GB RAM but when I got to the store pretty much every laptop I picked out they were out of but not just out where they could order one for me they were all on back order so they couldn't even order them at that point. However, the salesman that helped me found a similar laptop. This HP Envy. It had a better processor but only 8GB RAM. It was one of there open box items so it didn't come in the original box or with any of the manufacturer's paperwork but he assured me it still had the manufacturer warranty. So, I decided to purchase it. Something that was kind of irritating is that when I got it home and turned it on, the laptop's HD never been cleared from the original purchaser. It took about an hour or so for me to do it. Afterwards, HP sent me a notification asking me to complete the registration for the warranty but after I did that they said it wasn't eligible to register. Um not sure what that means. But otherwise, I love the laptop! I also bought the Bamboo stylus pen which works great on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and much faster than my last computer.

    I would recommend this to a friend