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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360's touchscreen capabilities, ease of use, and lightweight design. Many appreciate its performance and the ample memory, while some found the battery life to be a positive aspect. However, a few customers reported issues with the hard drive. The price point also seems to be generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,019 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this computer.she loves the things she can do on it. The touch screen and the,way it folds in half

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. Great keyboard. Really enjoy the look and feel of the PC. One thing I wish was different is that it comes with the function keys already programmed vs. having to hit the fn button and then the function key. It was an easy fix but when I first got the PC I was hitting the f2 button to edit cells in Excel but in fact it was changing the brightness of the screen. Turns out the new HP's are programmed this way. Geek Squad quickly made the update for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for college and high school students. Very lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great size, lots of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, lots of power, beautiful screen and awesome sound . Of course price was good too

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd and most favorite laptop. HP did a really good job with the Envy Convertibles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very versatile computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it ss a gift for mi son who is extremely happy to have it it hells him a lot and it is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. And quick to set up. And get started on my college papers. Reccomend for college students

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is fast. Has all that I need to surf the web, Email, and place stock trades quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like my rating - average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out of the box new and upon start-up the laptop ended up displaying a fan error. What I will say is that the Best Buy team was very nice about returning the laptop and giving me a new one, no questions asked. I wasn't that upset about this happening...because it simply happens from time-to-time. I took it home and it wasn't as fast on start-up and processing as I had expected. About two weeks later, I ended up taking it back and getting an HP Spectre 13t laptop instead....this laptop, AWESOME! Very fast start-up due to the SSD storage, very light weight, very thin, great display, good sound, looks great and the packaging alone of this laptop was impressive. Comes with a nice leather case as well. Highly recommended. Again, the Best Buy team allowed me to exchange the PC for a full refund to purchase the Spectre (obviously this was more expensive). They were great through all this, as I made up my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal I have found. One can choose this laptop if they are looking for similar configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    FANTASTIC LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeds my expectation for school work. It's fast, precise, & ready for any request. I LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Being able to use it like a tablet is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great size. Clean look. Fast connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a computer for our daughter for college. Very pleased so far with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, excellent features, great value, would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has an amazing configuration. The silver color looks great and the 12GB memory is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent for all purpose uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. Useful for everything imaginable. High speed processor makes downloading a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my college son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son who is going to college. He has used it quite a bit already and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew, freshman in college, he is loving it good for school projects

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer for a college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It is easy to use, light, and thin! This is a perfect laptop for a college student!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is in the system can easily upgradable. I installed SSD to seepd up performance by 3x to 5x.

    I would recommend this to a friend