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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1019 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360's touchscreen capabilities, ease of use, and lightweight design. Many appreciate its performance and the ample memory, while some found the battery life to be a positive aspect. However, a few customers reported issues with the hard drive. The price point also seems to be generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,019 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall a great PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this computer! It is a little heavier than I thought, but it is a large screen with a numeric keypad. I haven't had any trouble with it and I have installed many programs. It is still running fast and keeps its charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working computer. Does take a long time to update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a month now, and I love it. The touch screen is life changing. Makes things so easy to be able to use both, interchangeably. Easy set up, fast processor, perfect screen size for me. I would definitely purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great laptop for any beginners out there. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school, though most of my classmates have a MacBook. Let me tell you, this laptop is so much better. People are like, I wish I had your laptop because it is a touchscreen. It is great to have a laptop that is so interactive. The processing speed is very quick and the amount of storage is wonderful. I gave 4 instead of 5 stars only because the battery could last a bit longer; it lasts for about 4 hours. That is a little bit of a set back as my classes are all day. In addition, that makes the laptop a little bit heavy. So I guess it would be good to invest in a padded backpack. However, if you are using it mainly at home I'm sure none of these things would really be an issue. Regardless, I would buy this laptop again and again. It really gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Easy to set up for a Non-Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set up for someone who knows very little about computers. The instructions were easy to follow once I jumped in. It is fast enough for my home use, has great graphics and sounds, and I love the tough screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter as a college laptop but instantly fell in love and wanted to keep it for myself! It's fast, light weight and the sound system is better than what I'm use to. I may just purchase another one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issues we had was the initial operating software. Computer has a great screen, is fast and has a decent amount of memory when compared to similar models in other brands. Bought for college student.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great value for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with touch screen at first but Best Buy replaced it right away. Now it is working great. It has everything I wanted. Plenty of memory and processing speed and still thin and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile machine with wireless connection to my tv! I chose this model based on the ram and processor. I have been able to use it to study and also with my family. The person who recomended it did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good laptop for the average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good purchase for the typical home/office user, enough speed with an I5 processor and outstanding sound for such a small device - works so smoothly with Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this out for my mom to replace her aging 17" dell, and she loves it. average weight, usable battery life of 5 ish hours, and the build quality is great. I have been very impressed with HP newer computers as of late.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a computer for about three years that I really would like this particular laptop is great if function as well is fast and it was at a great price and I also got the student college student discount

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having laptop for about 2 months and using it on the upward of 5-6 times per week I am impressed with this electronic. Fast, efficient, relatively light and rotates 360°. So far exactly what I need for college.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    So far so good, nice for core work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't need bells and whistles, I just need a reliable, fast computer that's user friendly and so far this has been excellent. Rarely use the touch screen but it's nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my college student. He reports that the memory good and it is fast. He was unsure of the tablet portion of the computer but now loves it. Great buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great 2 in 1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great 2 in 1. I am used to a laptop, but this is a nice versatile option to start moving into the feel of a tablet. It is lightweight, functional and easy to use. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is using this for college and is able to get all of her school work done. Fast and portable and reliable as well . Hp is a great laptop to use easy to setup and to install printer as well

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. My brother kept telling me I didn't need something this nice, but that's because he has an older HP Envy, and didn't want me to out savvy him. I'm so glad I bought it for college!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this laptop. I have not used it as a tablet yet. However, I do use the touchscreen. The screen is so vibrant. Plus, the laptop is lightweight. I am pleased with its functionality.

    I would recommend this to a friend
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