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Customer Ratings & Reviews

Your price for this item is $622.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 731 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Personal Laptop with extended capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased primarily for home use, but have found that it has great use for additional tasks as well. Great battery life and sound along with very good picture / screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Everything I wanted and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This machine is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been incredible, very light and versatile. It's the perfect thing for a person who needs the job done without having to pay the price. It's fast, has the storage and can handle multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great overall computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does it all. I did think I needed the touch screen but know that I have it I love it, makes life so much easier. This have everything you are looking for in a computer and more. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old Sony laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony laptop with a motherboard that went bad and the motherboard is no longer available. The Sony had better performance specs, but I can't really notice any difference. So far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Battery-life sucks. It only lasts about 4 hours after a full charge and regular normal usage (internet, email, etc. no games) as opposed to what the ad says (10 hours). Overall 3 star.. Decent for gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the MacBook Pro (visually) Works really smoothly. I'm not super big on the touch screen part but the price is super good. Only downfall is the keypad doesn't light up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast and very easy to use. Love hp products!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON NEEDED A LAPTOP FOR COLLEGE. HIS OLD LAPTOP WAS OK BUT BATTERY ONLY LASTED A COUPLE OF HOURS. HE LOVES THIS LAPTOP. IT IS TOUCHSCREEN AND THE BATTERY LASTS ALL DAY DURING HIS CLASSES.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop computer. It provides more than is needed in terms of speed and memory and easily handles a students workload. Great screen for colors and sharpness.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a different brand computer that was very similar. I love my choice! This one is just as good, does everything the other one does for a fraction of the cost. Love love love

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    2 years on 9/9/19!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be 2 years and It still looks brand new. Works great. I love the quality of the product and that it’s versatile and easy to use. I love showing it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in price category

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old, sophomore daughter is EXTREMELY pleased with this computer, as am I. We researched A LOT and this computer has the best specs for this price point. She loves that it is both a tablet and a laptop. I love that it has a fast processor, good storage, and good RAM. Plus, purchasing at Best Buy always seems to be the best deal, not just in price but also customer service. When my father-in-law needed a new laptop 3 weeks ago, I recommended this exact model to him and he purchased it! He, too, is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the computer is very fast great for work and play actual video resolution color schemes are awsome thought it had backlit keyboard and 12I bought it doesn't seem to

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Metallic wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It took some getting used to with the touch screen and Windows 10 interface, but after a short acclimation period, we are now very pleased with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    learning windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the features of this PC, learning windows 10 is a challenge. Excellent graphics, touch screen really nice. Keyboard great. love numbers across top and on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop ( second one) for my daughter for college she loves it it works so smooth and fast and I don't have any complaints about this laptop, thank you HP

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good laptop but the hinges aren't durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked many things about this laptop, particularly the backlit keyboard and the numeric keypad. However the 2-in-1 option was useless for me, as I didn't use the tablet portion and the hinge can easily get off track when adjusting it for viewing. Trying to repair/replace the hinge costs as much as a lower-end laptop. HP should re-think the durability of the hinges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for work or home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast. of course all computers are touch screen but the ease of use with the touch screen is great. It was easy to setup. I love The facial recognition at startup

    I would recommend this to a friend