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Customer Ratings & Reviews

Your price for this item is $622.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 731 reviews
  • Rated 2 out of 5 stars

    Great to start...had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and was initially very happy with the computer, it was a great combination of laptop and tablet. After having it for a few weeks the computer would let me sign in but then the screen would go completely black. I could get into task manager and open different programs but the main home screen remained black, although after about 15 mins it would all of a sudden work. After a night troubleshooting I made the decision to return it as I had no luck. Later I read that there was an issue with an update through Microsoft which was causing the issue (after it was returned already), so it might have worked out fine, but I had to have something reliable for school

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good performance for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with purchase, very easy to use am happy I purchased this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works exactly how I needed it to. No fuss. Works great. Would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK SO FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is ok, I think the laptop should have come with a cd disk player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and work and it has been a great fit for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs. It is a year old and I have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy we chose this computer for our son especially since he's in college now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible to hold as a tablet and is light weight. Screen resolution quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for Home school. Works very well. Not to hard to set up. Has many features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far a good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the needs of this user to do the basic stuff for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP computer. I love the style and highly recommend to any consumer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big Mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop early October and it still doesn't function. First it had to be returned to HP because the fan needed replacement and now it will not connect to the internet so back to the Geek Squad I go. They have been great! So, if I read all good reviews before purchasing. Can this be a lemon?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I will al way tell family and friend to come to best buy it the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a college student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our nephew for his start at college. It's worked great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my computer. Especially the fact that you can flip it into a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how even though the screen is big the computer is still very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Needed a new laptop for school this one is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college. Both daughters have been well pleased with the HP Envy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very useful for what I need and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for beginning college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and great features. Lightweight and great color graphics

    I would recommend this to a friend