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Customer Ratings & Reviews

Your price for this item is $622.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 731 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! I'm thankful we made choice that we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy this computer so much more than our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin to transport, and runs great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded my embroidery software quickly and runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my husband’s needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Engineer Hubby loves it! It meets all of his needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate was beyond helpful. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it to do and has tablet mode

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen stopped working and the at the bottom of the LCD screen a small hair line crack and laptop has never left house or mistreated don’t buy unless you buy there Geek squad protection, never again will I ever buy a laptop at Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall quality for a college student laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop worth the money. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality, great product overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it and it exceeded school specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweetest thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the laptop and speakers, is super dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and excelent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new lap top and the service was amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time to turn on computer and pulling up any application. Its not easy to group websites in one box. Laptop gets slower when couple or more apps are opened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return TWICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice this laptop had troubles starting after I had purchased it. I after the second time I ended up switching to a different brand. Not pleased at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it freezes and makes an awful noise but after it gets refreshed it's very convenient and I love the size and the folding of the screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It Is What You Would Expect From A $200 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you would expect from a $200 laptop. Its laggy and the track pad always loses track of my finger. You need to plug a real mouse in to be able to actually use the laptop practically. Running netflix is a chore for the laptop as well, and will lag because it can't keep up with the video. When it lags it is the laptop itself not your internet connection, it just cannot handle most things other than web browsing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for college student and needed a lock. Does not have portal for lock to lock to desk. After I read the HP reviews on their website and everyone said this is something majorly wrong with this particular laptop computer. Also, Geeksquad told my daughter to always turn it off. She did and it would not turn on properly and screen stayed black. I told her to keep it on, just shut top and now it works fine. But rocky start.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as the display is bright but laptop is heavy. Not recommended for people who are interested in light weight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily to stream to the living room TV. Works as expected. A little heavy for frequent travel though.

    I would recommend this to a friend