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Customer Ratings & Reviews

Your price for this item is $622.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touch screen, speed, and light weight. Many reviewers also appreciate its price, battery life, and performance. On the downside, some customers mention the fan noise and the slow hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-731 of 731 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Very good battery life. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a terrible experience with an HP ENVY X360 laptop that we purchased last November. It was returned once for repairs, but problems persisted; overheating, wouldn't shut down properly, & poor sound quality. Then the screen broke. Even though this HP Envy is still under warranty, the customer service dept. at HP refused to replace product or refund any of the initial price of $635. They offered to repair it for an additional $400 plus shipping, which we declined to pay. BUYER BEWARE! I would give it less than 1 star

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My HP-ENVY x360 2-in-1 15.6”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great computer. I would like something similar with windows 11. My only dislike not enough USB ports and no CD/DVD player/burner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HP Envy Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it already 4 years and The only thing I can say is WOOOWWW I sure enjoy and use every feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Latptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase for its price. It works incredible, the sound is amazing and the overall maneuverability of it is perfect. It is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for five years & works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO happy with this laptop! I absolutely love it!!! Tons of memory and options!! HIGHLY RECOMMENDED!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Power!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking my laptop in for the 2nd time. Powere button has a defect. This is very frustrating!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for about a year then got extremely slow. I have done myltiple windows reinstalls that seem to speed it up for a month then slow again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A few Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great PC, I had it for about 2 weeks before the issues began. The booting time started to decline. At one point it did not start back up at all. When It did boot up, and after sign in the screen would just be black. Spoke with customer service for an exchange, I was advised this as an issue with this model. I'm giving it a 2 because best buy did make it right. Great customer service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    Horrible laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a Christmas gift and loved it. The noise was loud and I contacted HP. The fan in these models is defective. I was told on the phone to send it in to HP and I'll get it back in a week. Unfortunately, my laptop has been in HP service for almost three weeks. I would nt recommend an HP laptop to anyone.

    No, I would not recommend this to a friend