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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,144 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lightweight, tons of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers all the conveniences, it’s literally an laptop or pad. It’s fast and has all the required applications for school. It’s very trendy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was our salesman - customer service in the rivercity location Jacksonville,fl. 32218.... He was vey knowledge about the laptop products.... He did not try to sell me anything I was not looking for or interested in at all. I explained to him what my needs were and he took me right to what he thought would be comparable to what I was looking for..... Very knowledge, patient, and friendly employee for Best Buy! I would definitely recommend him to anyone who is looking for a laptop..... Thank You very much Jordan..... A very satisfied customer.... Melissa Manier

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working wel for my school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to code , A LOT . This has been working well till no w. No heating issue , decent battery retention

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop has a touch screen and keyboard which helps out in both ways to communicate. It does download and is a very fast computer for everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college use and so far it’s been great. Finger scanner makes it easier to login. Also love that it’s so lightweight and battery lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for school. Great purchase at a reasonable price. Does everything she needs and it's fast. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very pleased with this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this laptop. Speed of laptop and overall performance has been outstanding. Very happy I chose this model and one with SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and haven’t used it much. But I like how thin, lightweight & sleek it is. Will update more after I’ve used it a while. So far - so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great traveling business laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, weight, functionality for business use; love the touch screen functionality and the easy touch full keyboard. Good looking laptop too

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect computer for college students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my “school” computer and I love it. It is easy to use and has everything I need. I love the touch screen feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my old laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight, thin and easy to use. Since my old laptop was over 7 years old, it is taking me some time to get use to Windows 10. I don't like the lighted keyboard as I thought I would. It makes finding the keys difficult. At least I was able to turn off the back light. The space key does not always work, thus I have a misspelled words frequently. Correcting these run together words is not 'remembered' or stored, requiring the same corrections over and over. I do not like Edge for my internet surfing. I also don't like the icons with Windows 10. They are too small and simple for my aging eyes to quickly discern. In time, I'm sure I will get acclimated to all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for school. Like the touchscreen. The setup makes things a little tricky when logging in but called geek squad and able to get it taken care. Apparently is a windows 10 security thing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good performer, decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced with a decent feature set. Aesthetic appearance and reasonable size and weight for traveling. All and all a nice package.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy another HP but gave it a shot. Runs smooth, blazing fast start up and the finger print login has been flawless so far

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Feature Packed Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Have been looking for new laptop & the HP Envy gives me everything I wanted; laptop, tablet mode, touch screen. SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiance for her school work. She loves the flexibility and versatility with the laptop. Hard to beat the deal and value.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Nice laptop but makes fan makes noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and takes less time to boot up. Touch screen is amazing with the big screen. The fan inside makes noise when the system tries to cool down. Hp would consider working on this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, exceeds expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, plenty of computing power, excellent resolution and nice to have a flip over into tablet mode with a touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. The features it has with the tablet option are amazing. The display of the screen is great! Battery life is good!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great value for money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it in a back yo school offer. It is a perfect laptop for college if you’re looking for fast, reliable and handy laptop.

    I would recommend this to a friend