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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,144 reviews
  • Rated 4 out of 5 stars

    Overall a very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a replacement for my previous (Toshiba) laptop about 6 weeks ago. It performs very well, my only issue is the backlit keys were not as functional as the Toshiba. The keys on the Toshiba were much brighter than the HP, making it not as easy to read the keys/letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my old Dell that died. So far it has exceeded my expectations, save for one thing. The finger print scanner works like old Christmas lights. Other than that I am pleased as punch with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. The only slight concern I have is that it does seem to get hot at times even on my tray with a fan. Other than that, I love it! The touch screen is kind of a pain at times though when the grandchild comes up and touches it! Overall I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent' used it alot, but speed is really fast, and does everthing I needed to do online. Really lite-weight, I love the options of the touch pad, touch-screen or adding a mouse. Overall it's a real nice laptop for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop for college. Currently using it for fashion design. Was looking for a laptop to use for school and draw. Paired with wacom stylus. Works great! Tablet mode is a nice feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying my new computer! The only thing is I wish I would have bought the Office products at the time of purchase as they didn't come on the computer and they were more expensive afterwards. Live and learn!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does almost everything I needed. I asked the best buy associate for a laptop/tablet that could play DVDs. He had me purchased a separate DVD player that was a good price and worked well for a month. After that I had to pay a subscription fee to use the DVD player, not cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a bulky tower with this laptop and am very glad I did. Perfect laptop for those wanting high performance but aren’t going to do a lot of gaming. Fast processing; good size; great sound; and has a number keypad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm being honest I don't have much to compare this to, because I had a long stretch of time where I dudnt much use computers because of my cell phone. But since my purchasing this product I now have times where I would much rather use it over my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great tutorials for beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase, all of the built-in tools and options are easy to access and use. It is also user friendly with the step by step tutorials, for people like me, just catching up with newer technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. The 15.6" screen is the right size for working with CAD drawings. I can work all day on one battery charge which makes working away from my desk great. I would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I️ have purchased 2 of these. One for a college son and one for a military son. Both have been great for both. I️ would definitely recommend and purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop and was a good deal on sale with a student discount as well. Only complaint is the finger reader is a but finicky and the screen is very reflective. Over all it functions great and feels durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable computer & easy to learn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous computer was Windows 7 and 9 yrs. old. I used it mainly to pay bills. Had I known how easy it was to learn Windows 10, I would’ve purchased this new computer sooner. It has everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek , lightweight and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is great with the flip over to tablet innovation. the touchscreen is very responsive and the solid state hard drive is on the small side , but effective for day to day use for home , or home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a purpose other than my general use but have found it to be more helpful than I had imagined. Great price. Easy to use. Must say that I am not a techie but has been great for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all the things it can do that my old computer couldn't do. Only complaint I'm not really happy with the stylus. Doesn't work as easy as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright laptop for school.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this laptop as far as it having the full keyboard, you can turn off the camera function, and it is an easy system to use and navigate. Alternatively, I am not very happy that, within the first month of owning it the keyboard would completely stop working and it turned out it was a glitch with the screen going to sleep and you would have to shut it down and hold the power button down for a certain amount of time to get it to work. Not comforting while writing a paper for class. Other issue I had was my screen not turning on at all and getting stuck on on a black screen with the fan blowing crazy hard. It eventually turned on though after a ton of panic. I would probably not get this one again but I guess everyone has. a different experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds my needs for grad school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop specifically for grad school after learning my old one didn't have the processing speed for some required programs. I have had no issues with this one and it is working out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for his first year at college. He's a business major so no heave applications, mostly Microsoft Office365, so this was a solid choice for him. Great deal on sale plus the student discount!

    I would recommend this to a friend