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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,144 reviews
  • Rated 5 out of 5 stars

    Beats a mouse with a cord any day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had computers for years and never had a wireless mouse. It is so much more efficient and I'm not constantly tripping over the cord. Wish I had bought one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to use for school. I actually have an older model so I knew it would be great for what he needed to do. Totally satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and had to bring it in for data exchange. service provided was quick and efficient. I really enjoy using BestBuy for all of my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Very easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best laptops I have ever purchased. It is comfortable and easy to understand. I would recommend it to anyone needing a new laptop. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    myHP15

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very useful and easy to use. Use it for work and play. Screen is adequate size and lightweight. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a year and its serves the purpose. I use it daily for work and when Im done use it to watch videos. Superb sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift for my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new computer, she was using an old one from 2010 and I thought after looking on line, that this would meet her needs. She seems pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this laptop for part time work at home and she loves it! I have used it to write a few memorandums and general web browsing. We love this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between a Macbook and the Envy. The Envy has many of the same features that i wanted in the Mac. Bonus points for getting this on an additional sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this after not being able to do some things on his Mac for college. He likes it so well that he told me he wished he had bought this one first

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on an open-box deal for around $510. It's alright but I don't love it, and I'm probably going to return it. If I'd paid the normal price, I definitely would return it. It feels way heavier than a laptop these days should be. I might just be used to the thin Acer I had before this, but this thing feels so heavy. It also definitely has the loud HP fan everyone talks about, which isn't a huge deal. The way it runs is overall ok, and its build feels pretty decent. For some reason I liked the keyboard on the 13" Envy when I tried it a lot better than the 15". The battery life isn't amazing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The staff was friendly and helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the employees were very nice and polite, I'm not all that thrilled with the new computer. This is a replacement for an older HP laptop and maybe it just takes more time for me to get used to the changes in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for serato DJ Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to use for my DJ software serato DJ pro. It works perfectly. I simply can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I hire a new employee I walk into BestBuy and purchase this computer. It is great and handles all of the programs we need to do our jobs with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not really know what to expect with this laptop because I have Mac products. However, it has definitely proven to be a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for casual day to day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daily driver that is able of accomplishing day to day task with no issues and is well priced for the quality of the product and it’s specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    syncs with my desktop .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough memory. I can move from my desktop to the laptop without having to save on a memory stick and download that way. Large screen. Light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Envy. Love the fingerprint turn on. Takes a little time to get used to all the extra gadgets but that's keeping up with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. It is easy to use and does not stall or freeze up. Perfect for writing my essays and surfing the web for information.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the money. Things that I don't like are it is slow, no cd drive, and the touch screen is not always accurate when touched.

    No, I would not recommend this to a friend